[WATCH] Customer Conversations: Combating Rising Delinquency Rates with Concise Digital Communication

It’s no secret that delinquency is rising at an alarming rate. Between car loans at their highest severe delinquency rate in 17 years and credit card debt at an all-time high, it seems this wave is only getting worse. Getting a handle on the rising delinquency rates means getting in touch with your consumers quicker and more effectively. But don’t take our word for it.

We had the opportunity to sit down with our friends from Virginia Credit Union, to talk to them about how they collected over 65m in collections with the power of digital conversations for a live recorded conversation. Audience members had the opportunity to ask questions, all of which were answered. 

Feel like you missed out? Don’t worry, we got you covered:

Watch our latest webinar roundtable with Lisa Weinstein,  from Virginia Credit Union, as she shares her team’s success story on battling rising delinquencies through the power of digital conversations. In this insightful discussion, Lisa will reveal how her team tapped into digital tools to engage with customers more effectively, reduce delinquency rates, and improve overall customer experience. Don’t miss this opportunity to learn from a real-life example of digital transformation in action and discover new ways to drive success for your own organization. 

In this webinar, you will see:

  • The first-hand benefits VACU saw with the power of secure and compliant digital communications
  • The efficiencies brought by secure and integrated Text messaging 
  • How 500+ community financial institutions have benefited from the power of digital conversations

Watch the webinar here

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by Team Eltropy

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