Civic FCU bolsters member onboarding with Texting

A digital-only credit union standardizing on industry #1 digital communication platform to put the ‘branch’ in their members’ phones
Civic FCU
48
weeks to implement
at 10 x
less cost
10 %
of all member communication via Text

Results

About

On November 13, 2018, Civic Federal Credit Union launched into the credit union movement to serve North Carolina in a new way. Civic established a value-driven, wholly digital channel to help address the unmet needs of local government units and employees across the state of North Carolina. Using digital technology, Civic seeks to equitably serve more people and organizations with efficiency from virtually anywhere. Civic seeks to build better communities through personal contacts and connections.

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