Eltropy Acquires Marsview AI

Empowering Financial Institutions to Add Automation and Intelligence to the Contact Center and beyond.

Industry’s # 1 Digital Communications platform for Credit Unions and Community Banks now offers one seamless platform for Omni-Channel Communication, Automation and Intelligence for Contact Center and other departments. Contact Centers can seamlessly integrate digital with their Voice ACD, saving money, increasing efficiencies and empowering improved service to members & customers with the industry’s first comprehensive platform for communication, automation and intelligence.

In the News

Ashish Garg

“The challenge for financial institutions today is being able to quickly address consumer needs across a variety of new digital communication channels without adding more staff. That’s where the power of AI comes in. By adding Marsview’s AI technology to our platform, Credit Unions and Community Banks can use Eltropy to automate much of the manual, repetitive work agents handle daily while still escalating conversations to a human representative when needed. It’s a win-win for financial institutions and the people they serve.”


“The widespreadMurali Mahalingam digital transformation taking place in today’s market, offers an opportunity for financial institutions to leverage the power of AI. Combining Eltropy’s Digital Communications capabilities with AI will help Community Banks and Credit Unions level the playing field against mega banks while delivering exceptional consumer experiences and growing assets under management.”