Eltropy Welcomes David Norton As Chief Revenue Officer

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Eltropy, an award-winning, compliant and secure digital communications platform serving more than 280 Financial Institutions, welcomes the hiring of our new Chief Revenue Officer, David Norton.

“David’s addition to the team marks an exciting new chapter for us at team Eltropy,” said Chief Executive Officer and Co-founder Ashish Garg.

“David’s ability to build unicorn Go-To-Market organizations, along with his 20 plus years of experience, is something that we value incredibly highly. With the best product and best service in the marketplace, David’s addition will further supercharge our ability to serve more Financial Institutions. Who are looking to digitally transform their customer/member communication during this pandemic era.”

David holds an MBA from Northwestern University’s Kellogg school of Management, with decades of industry experience selling SaaS solutions, big data analytics, AI and BI, data aggregation, and data platforms; in addition to building and leading firms in achieving hyper-growth through refining and scaling go-to-market strategies. In his work experience while at Xactware, Norton & his team achieved 10x aRR growth and grew market share from 30% to 85%. While at MX, a unicorn fintech, Dave played a key role in helping to build an exceptional team who doubled the revenue during his tenure and continues to have great success. Most recently with LiveView Technologies, Mr. Norton built a high performing Go-To-Market organization where his team tripled the company’s recurring revenue & achieved a net retention rate of 155%.

“I’m honored to be a part of team Eltropy,” said David Norton.

“The momentum, success, and growth Eltropy has generated in recent years has me excited for our future. This team has doubled our customer count year over year by creating raving fans. The best days are in front of us, and what a thrilling journey this is going to be!”

Mr. Norton will be overseeing the Go-To-Market strategy, operations, and team, with a heavy focus on winning at high volume and growing within our existing customer base. His responsibilities will include overseeing the operations from the sales and marketing departments, with a heavy focus on strong demand generation, implementing best in class systems, increasing strategic client engagement, and building a dedicated focus to solve critical challenges for our client’s who care deeply for their members.

“Producing a world class team is one of my top priorities here at Eltropy, and I’m excited to see this team develop into just that,” said David. The way we achieve this is through customer obsession, organizational alignment, leveling up and recruiting top talent, instilling proven processes and systems, and continuing to build a winning mindset and culture throughout the organization. The future is very bright here, and I’m thrilled to build something special with the  talented and passionate team members of Eltropy.”

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Powering Your Workforce
Internal AI Assistants & Intelligence

Web to Wow
Designing Member-Facing AI Agents

Powering Your Workforce
Internal AI Assistants & Intelligence

📅 Date: April 25, 2025
Time: 10:00 AM – 11:00 AM 

Take your AI skills to the next level by turning the focus inward. Discover how internal AI assistants can empower your teams with real-time answers, content generation, and knowledge support. 

Why You Can’t Miss This Session?

Firsthand look at how Eltropy’s AI Intelligence tools can automate quality assurance and provide compliance-ready evaluations across all member interactions.

TL;DR: Build AI Assistants for employees and AI-based QA tools for supervisors and management.

Session Breakdown:

    • Optimizing Internal AI Strategy Tools, Use cases, and Eltropy’s roadmap for credit unions – Saahil Kamath
    • Hands-On: Configure Your Internal AI Toolkit – Dheeraj Anikar & Anay Deshpande
    • Safe & Smart: Pitfalls to Avoid: Guardrails and governance for internal AI use Rahul B Prakash
    • Q&A + Certification Wrap-Up!

Takeaways:

✅ AI Certification (yes, a real certificate!)
🎥 Training Video Access
📘 Safe AI eBook
🎁 Exclusive AI Offers (yup, still a surprise!)

Web to Wow
Designing Member-Facing AI Agents

📅 Date: April 22, 2025
Time: 4:00 PM – 5:00 PM 

Begin your AI journey by exploring how Generative AI can transform member engagement. Learn how to build smart, self-updating external AI agents that can ingest your website content and respond to member inquiries across channels like Online Banking and Telephony. 

Why You Can’t Miss This Session?

You’ll get hands-on with Agentic AI, Retrieval-Augmented Generation (RAG), and prompt engineering—then bring it to life in our interactive BYOB (Build Your Own Bot… with a twist!) session.

TL;DR: Build AI Agents for Website, Online Banking, and Telephony.

Session Breakdown:

  • The AI Landscape Today: What is Generative AI, LLMs, Agentic AI, and RAG?
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  • Hands-On: Build Your Member-Facing Bot
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  • Responsible AI in Action: Avoiding pitfalls, hallucinations, and unsafe practices
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  • Q&A + What’s Next? 

Takeaways:

✅ AI Certification (yes, a real certificate!)
🎥 Training Video Access
📘 Safe AI eBook
🎁 Exclusive AI Offers (psst… it’s a surprise!)

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📅 Date: April 23, 2025
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📍 Location: Oracle Park

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⚾ Premium group seating with the best views
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📅 Date: April 24, 2025
Time: 6:00 PM Onwards
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  • Groove to a high-energy Bollywood performance, a celebrity DJ spinning the hottest Bollywood, EDM & country beats, and a dance floor that won’t stop until you drop!
  • Arrive early for an exclusive speed networking session before the festivities take over! 

Don’t Miss The Grand Finale Of Emerge 2025!

Bringing a spouse or guest? – Sign them up here!

Skyline Soirée: Emerge 2025 Opening Night at Cavaña

📅 Date: April 22, 2025
Time: 6:00 PM – 9:00 PM 
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Kick off Emerge 2025 in style!

Join us for an unforgettable Opening Night Reception at Cavaña Rooftop – one of San Francisco’s most breathtaking venues. Enjoy panoramic views of the Bay, handcrafted cocktails, and an electric atmosphere as you connect with industry leaders, innovators, and fellow attendees before the conference begins.

Why You Can’t Miss This Event:

Spectacular rooftop views of the SF skyline & Bay Bridge
🍹 Crafted cocktails & gourmet bites to elevate your evening
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Co-sponsored by Origence, this evening promises the perfect blend of inspiration, connection, and celebration — setting the stage for an incredible conference ahead.

Register Now and get ready for an evening of innovation, conversation, and stunning views!

Sunset Cruise on the Bay – A Breathtaking Evening on the Water

📅 Date: April 23, 2025
Time: 6:00 PM – 8:30 PM 
📍 Departure: Pier 39

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What Awaits You:

🌉 Breathtaking views of the Golden Gate Bridge, Alcatraz, and SF skyline
🍷 Complimentary drinks & gourmet hors d’oeuvres
🎶 Live music & entertainment to set the perfect mood

Feel the ocean breeze, sip on a crafted cocktail, and raise a toast to new connections as you experience San Francisco at its most magical.

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📅 Date: April 23, 2025
Time: 5:30 PM – 6:00 PM 
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✔ Taste your way through historic neighborhoods
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✔ Sip on local wines & craft cocktails

Get ready to eat like a local while networking with fellow attendees in an unforgettable, immersive setting.

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