- Eltropy Voice+ Add-on
Never Miss A Call With The Eltropy Office Phones Essentials: The Integrated Back Office Extension for Voice+
Keep Your Team Connected, Responsive, and Ready Anytime, Anywhere.
From in-branch desks to remote setups, Eltropy Office Phones Essentials simplifies your telephony experience to eliminate friction, reduce overhead, and put control back in your hands.
Built for a Seamless Back Office
Contact Center Integration (Voice+)
Native connectivity with Eltropy Voice+ for seamless contact center integration.
Dial by Extension
Offer easy extension-based dialing to reach colleagues instantly, without dialing full phone numbers.
Direct Inward Dialing (DID)
Provide direct external numbers to employees or departments to improve the dialling experience.
Personal Voicemail
Provide each user or department with a unique voicemail box with notifications for easy follow-ups.
Hardphone & Softphone Support
Support both physical desk phones and software-based calling for flexible, hybrid working styles.
Quick Outbound Dialing
Enable one-click or rapid dialing to reduce the time and effort spent on manually dialing.
Auto Provision for Select Models
Robust auto-provisioning for Yealink, Poly, and phones compatible with FreeSwitch SIP server.
Voicemail with Custom Greetings
Support personalized greetings for making the calling experience more professional and informative.
External Dialing
Enable employees to make calls to consumers, vendors, and partners outside the organization.
Support for Hunt Groups / RingAll*
Enable ringing of multiple phones in a group or a sequence to ensure every call is answered.
Profile-Based Dialing*
Support varying dialing permissions and features based on the user roles.
Hosted PBX Solution
Switch from on-prem systems to a cloud-based hosted PBX phone system.
Eltropy Office Phones Essentials Empowers Your Team
Always Connected, Anytime Anywhere
- Support both hardphones and softphones for flexible, hybrid working styles.
- Maintain full team connectivity, whether staff are in-office, remote, or on the move.
Faster, Seamless Calling
- Use extension dialing to reach colleagues instantly without full phone numbers.
- Reduce time spent manually dialing with click-to-dial and quick outbound calling.
Smarter Setup & Management
- Set up phones quickly with auto-provisioning for Yealink, Poly, and more.
- Manage everything in the cloud, eliminating on-premise maintenance and IT cost sprawl.
Voicemail that Works for You
- Provide each employee/department with a personal voicemail inbox - no follow-up mixup.
- Add professional, custom voicemail greetings for employees or departments.
Intelligent Call Routing
- Set up Hunt Groups or RingAll to make sure someone always answers.
- Benefit from Skill-based Routing with Eltropy One Platform
Eltropy Office Phones Essentials Empowers Your Community
Direct Reachability
- Callers can call their loan officer or reps directly - no phone tree or transfers needed.
- Callers enjoy continuous support even when the staff is on the move.
- No call goes unanswered, with calls ringing multiple staff members or in sequence until answered.
Professional Interactions
- Callers hear customized voicemail greetings that provide helpful information.
- Callers experience smoother handoffs & informed follow-ups with personal voicemail.
Eltropy Office Phones Essentials Empowers Your Management
Deep Analytics & Integrations
- Access call logs, history, voicemail data, and more to optimize enterprise-wide growth drivers.
- Seamless integration with Eltropy One Platform - AI Agents, Chat, Text, Video, Voice+, and 50+ more out-of-box integrations.
Custom Roles, Smarter Controls
- Assign dialing permissions & features by role.
- Reduce security risks and control telecom usage.
Scalable Architecture, Reduced Costs
- Eliminate on-premise maintenance and IT cost sprawl with the cloud-based system.
- Reduce overall costs by using the One Platform, auto-provisioned devices, and fewer vendors.
Deliver Next-Gen Office Phone Essentials
Experience with Eltropy
Enterprise-grade Telephony Experience.
Experience the power of connected telephony with seamless office phone & contact center integration (Voice+) that allows for advanced features such as Skill-based Routing (SBR), Omnichannel communication, Smart Call Flows, and more.
Identify and optimize enterprise-wide growth drivers.
Offer executives actionable insights (historical and real-time) on call logs, history, voicemail data, and more – to identify bottlenecks, optimize resources, improve member/customer satisfaction, improve team productivity, and more.
Deliver faster, better, and on-demand calling experience.
Enhance the calling experience by supporting both physical & softphones, direct calling, voicemail, Hunt Groups/Ring All, 24/7 support, smart routing, context transfer, personalized greetings, and more.
