Bring in-person conversation level trust to digital conversations. Balance fraud prevention & stellar user experience.
Empower Your Fraud Prevention Team
Optimize Fraud Prevention, Reduce Friction
Enable multi-factor authentication (MFA) [Text (OTP) + Video Verify (Knowledge-Based Authentication(KBA), ID verification, and Video interaction)]
Boost trust with secure, face-to-face digital conversations without needing any video software download on the member/ customer end [Video Banking]
Verify remotely and quickly, eliminating in-person checks with frictionless multi-factor authentication (MFA) [Text (OTP) + Video Verify]
Secure All Channels, Complete Protection
Provide secure and encrypted ways to communicate on all channels of your member’s choice and add/switch to another channel as needed [Unified Platform]
Provide real-time guidance to more gullible or uninformed members/customers (elderly, uneducated) as they navigate modern virtual banking [Co-browsing]
Share and collect documents, sensitive information, links, and more in a secure & private manner with ease & speed [Texting, E-signing Integrations]
Balance Fraud Mitigation & Member Experience
Proactively Prevent Fraud, Boost Trust
Advanced fraud detection capabilities seamlessly integrated with partner APIs to identify and mitigate risks in real-time [Fraud Prevention Integrations]
Record and store video verification interactions for meeting regulatory requirements for compliance, audit, and security [Video Verify]
Launch mass educational and awareness campaigns to educate members about fraud prevention and mitigation [Texting]