• Solutions
  • Fraud

Move Faster Than Fraud.
Drive Trust & Reliability.

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Bring in-person conversation level trust to digital conversations. Balance fraud prevention & stellar user experience.

Empower Your Fraud Prevention Team

Optimize Fraud Prevention, Reduce Friction

Enable multi-factor authentication (MFA) [Text (OTP) + Video Verify (Knowledge-Based Authentication(KBA), ID verification, and Video interaction)]

Boost trust with secure, face-to-face digital conversations without needing any video software download on the member/ customer end [Video Banking]

Verify remotely and quickly, eliminating in-person checks with frictionless multi-factor authentication (MFA) [Text (OTP) + Video Verify]

Provide secure and encrypted ways to communicate on all channels of your member’s choice and add/switch to another channel as needed [Unified Platform]

Provide real-time guidance to more gullible or uninformed members/customers (elderly, uneducated) as they navigate modern virtual banking [Co-browsing]

Share and collect documents, sensitive information, links, and more in a secure & private manner with ease & speed [Texting, E-signing Integrations]

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We require non-branch wires to be verified over Video Banking, our number of incidents of fraudsters impersonating our members has decreased to zero.
Ron WinterChief Technology Officer
Ron Winter
Eltropy has brought in an automated OTP, real-time authentication and document exchanges with members that have helped us stop the fraudsters.
Shelly ButlerChief Operations Officer
Shelly Butler
We require our members to show their faces during interactions. This simple step has acted as a powerful deterrent, causing fraudsters to abandon their attempts.
Kim PrestonDirector of Member Experience
Kim Preston
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Balance Fraud Mitigation & Member Experience

Proactively Prevent Fraud, Boost Trust

Advanced fraud detection capabilities seamlessly integrated with partner APIs to identify and mitigate risks in real-time [Fraud Prevention Integrations]

Record and store video verification interactions for meeting regulatory requirements for compliance, audit, and security [Video Verify]

Launch mass educational and awareness campaigns to educate members about fraud prevention and mitigation [Texting]