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Lobby Management
Queue Smarter, Serve Better
Say goodbye to long wait times and overburdened staff at branches. Keep visitors happy with quick in-branch check-in and virtual queuing process.
Lobby Management Designed for Enterprise
Queue or Check-in Anytime, Anywhere
- Visitors check-in or join the queue from wherever they are—whether they’re en route or already at an on-site kiosk.
- Receive next-in-line alerts, view live queue updates giving visitors the option to wait or book a later appointment or schedule additional follow up appointments.
State of the Art Self Check-in Kiosks
- Enhance operational efficiency with self-check-in kiosks.
- Display queue positions on digital kiosks.
- Keep visitors informed and allow them to control their waiting experience by monitoring their queue position, or selecting their preference or visit needs while waiting.
Live Alerts and Traffic Insights
- Make life easier for your staff with instant notifications upon visitor arrivals. Managers get rich branch traffic trends across multiple locations.
- Show them insights on branch traffic, waiting times, purposes of client visits, service engagements, and more.
- Live view of check-ins and upcoming appointments types and duration of appointments.
- Staff workload and trends i.e. who is handling the most appointments, etc.
On a scale of 1-10, the competitors we saw might’ve been a 5, and Eltropy Platform was a 10+. For us, it was so easy to use, we just turned it on and were off and running.
Pete VanGraafeilandSVP, Member Services 
Whether it's a new user we're introducing to the platform or an old user who's learning new features, we all agree that Eltropy has been such an easy platform for our team to use. It’s so intuitive.
Sean ChambersChief Operating Officer 
Eltropy helped us digitally connect members with branch, lending, collection, and contact center associates using one singular solution across all channels.
Kent LugrandPresident & CEO 
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