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Live Secure Chat
Confidential and Convenient

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Provide 24/7 live service on your website and mobile app. Save efforts and time with modern AI-powered communication.

Secure Chat Designed for Enterprise

Provide Instant Resolution, Increase CSAT

Provide 24/7 support that provides instant, accurate answers, enhancing self-service capabilities & reducing wait times.

Engage with multiple members/ customers simultaneously and add/ switch to another channel as needed.

Transfer conversation to human agents as needed in one click with context, notes, and summaries within the same engagement.

Route routine queries to AI Agents for faster resolution and allow human agents to focus on more complex and valuable interactions.

Keep all conversations secure with OTP and two-factor authentication. Authenticate once to reduce friction with SSO integration.

Use pre-built integrations with popular OLB platforms such as Alkami, Banno, and Q2 to add secure chat to your mobile and web apps.

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"Being on the Eltropy platform makes my heart happy. We sleep well at night knowing our agents are using secure text."
Jeff SandersVice President of IT
Jeff Sanders
We wanted to communicate better with our members. We saw an opportunity with Eltropy to do that in a way that was flexible.
Matthew SchenkVP of Enterprise Architecture
Matthew Schenk
The very first thing we do once a loan is approved is send them a congratulations text. There is an overwhelmingly respond back.
Pete VanGraafeilandSVP, Member Services
Pete VanGraafeiland
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All the Tools You Need in One Place

Safe, Secure, and Always Compliant

Record & store chat history for regulatory compliance, audit, security, and reporting fraud to authorities. 

Proactively monitor for Personally Identifiable Information (PII) violations and ensure safe conversations with AI-driven conversational intelligence.