Live Secure Chat
Confidential and Convenient

Provide a 24x7 live service on your website and mobile app. Reduce phone traffic volumes with a modern AI-powered experience.

Secure Chat Designed for Enterprise

Provide Instant Resolution, Increase CSAT
Provide 24/7 conversations & support with AI secure chat informed by your knowledge base
Engage with multiple members simultaneously and move between channels
Handoff to a human agent with context, notes, and summaries within the same engagement

Route repetitive questions to AI secure chat while your team focuses on complex queries and relationship-building engagements.


Keep all conversations secure with OTPs and two-factor authentication and authenticate once to reduce friction with SSO integration.


Use pre-built integrations with popular OLB platforms such as Alkami, Banno, and Q2 to add secure chat to your mobile and web apps.

All the Tools You Need in One Place

Safe, Secure, and Always Compliant

Record & store chat history for regulatory compliance, audit, security, and reporting fraud to authorities.


Proactively monitors for Personally Identifiable Information (PII) violations and ensures safe conversations with AI-driven conversational intelligence.

Add emojis, icons, images, surveys, links, and more. Use customizable pre-built templates to save time and maintain consistency.


Assist members effectively with Co-Browsing, enabling your agents to view what they see on your website without taking control.

Experience The Unified Impact

Go beyond piecemeal solutions that lack clear impact and drive real value through increased member satisfaction, employee productivity, revenue and retention, all at scale.

$3.7 M

Overall drop in delinquency from December 2023 to March 2024

(Alltru Credit Union)

300%

Faster Member Authentication 45 Seconds to authenticate

(Idaho Central Credit Union)

20%

Faster lending process, 3 days reduction in loan approval time

(Patelco Credit Union)

40X

Higher response rate with Text than other modes of communication

(Family Savings CU)

60%

Increase in number of accounts opened with In-branch Video

(Xplore Federal Credit Union)

95%

Reduction in Loan approval times, application completion <10 mins

(Natco Credit Union)

Integrated Tech Stack

Connect with an extensive network of leading technology vendors catering to community financial institutions such as Core systems, CRM, LOS, AOS, Collections, and other essential providers.

From Porous to Powerful: Turn Your Contact Center Into a Fraud-Fighting Machine

How Credit Unions and Banks Are Transforming with AI

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