Attract, accelerate, and close more loans with our turnkey products and integrations, now enhanced with AI.
Empower Your Lending Team
Supercharge Engagement, Increase Conversion
Proactively reach out and connect with borrowers on any channel of their choice and add/ switch to another channel as needed [Unified Platform]
Provide 24/7 support with AI Agents that provide instant, accurate answers, enhancing self-service capabilities & reducing wait times [Eltropy AI]
Drive fast conversions by connecting borrowers with the most qualified loan expert for their needs with advanced Skill Based Routing [SBR]
Fast-track Loan Processing, Reduce Drop-offs
Share and collect documents, sensitive information, links, and more in a secure & private manner with ease & speed [Texting, E-signing Integrations]
Minimize fraud risk without the added friction [Text (OTP) + Video Verify (Knowledge-Based Authentication(KBA), ID verification, and Video interaction)]
Update borrowers on the status of their applications & other milestones with automated and personalized notifications [LOS Integrations, Pizza Tracker]
Optimize Loan Repayment, Reduce Delinquency
Reduce un-intended missed payments by sending automated reminders & notifications for upcoming payments [Texting, Collection Integrations]
Automate early intervention alerts for overdue accounts to free up your team for accounts that need hands-on attention [Texting, LOS Integrations]
Collect payments easily with secure payment links embedded in texts (without needing extra app/ browser downloads) [Texting, Payment Integrations]
Monetize Loan Closures, Boost Revenue Growth
Collect positive reviews from satisfied members or share loan satisfaction surveys via text for fast responses [Reputation Management]
Spot upsell and cross-sell opportunities based on insights from member interactions across channels and integrations [Unified Analytics]
Empower Your Members & Customers
Smart Virtual Lending
Provide 24/7 support with AI Agents that provide instant, accurate answers, enhancing self-service capabilities & reducing wait times [Eltropy AI]
Provide real-time guidance as visitors/ members navigate your website or troubleshoot self-serve options [Co-browsing]
Eliminate in-person visits for verification [Text (OTP) + Video Verify (Knowledge-Based Authentication(KBA), ID verification, and Video interaction)]
Smart Branch Lending
Give access to experts/ senior executives anytime, anywhere [Video Banking]
Don’t make members wait in the long queues [Lobby Management]
Let members make appointments virtually [Appointment Management]
Experience The Unified Impact
$3.7 M
Overall drop in delinquency from December 2023 to March 2024
(Alltru Credit Union)
300%
Faster member authentication 45 Seconds to authenticate
(Idaho Central Credit Union)
20%
Faster lending process, 3 days reduction in loan approval time
(Patelco Credit Union)
40X
Higher response rate with Text than other modes of communication
(Family Savings CU)
60%
Increase in number of accounts opened with In-branch Video
(Xplore Federal Credit Union)
95%
Reduction in loan approval times, application completion <10 mins
(Natco Credit Union)
