Become A Preferred Lender Drive Loan Growth.

Attract, accelerate, and close more loans with our turnkey products and integrations, now enhanced with AI.

Empower Your Lending Team

Simplify Loan Origination, Lower Abandonment

Simplify lending communication for borrowers – Connect on any channel of their choice and add/ transition to another as needed [Unified Platform]


Match borrower needs with the best-suited available agent (across channels) to serve better and faster using advance Skill Based Routing [SBR]


Provide 24/7 lending support with AI agents and address inquiries with instant insights on procedures, options, and regulations with AI assistants [Eltropy AI

Update borrowers on the status of their applications & other milestones with automated and personalized notifications [LOS Integrations, Pizza Tracker]


Minimize fraud risk without added friction [Text (OTP) + Video Verify (Knowledge-Based Authentication(KBA), ID verification, and video interaction)]


Facilitate 2-way secure document & information sharing [Texting, E-signing Integrations: DocuSign, IMM e-Sign]

Reduce un-intended missed payments by automating reminders and notifications to overdue accounts [TextingCollection Integrations


Collect payments easily by sending secure payment links embedded in text messages [Payment integration: Swivel, MessagePay]


Keep members informed and up-to-date by automating information sharing such as periodic account statements and more [LOS Integrations,Texting]

Issue and collect loan satisfaction survey or reviews via embedded link in a text message for fast responses [Reputation Management]


Assess upsell/cross-sell opportunities based on communication insights from member interactions across channels & agents from a unified inbox [Unified Conversations Platform

Empower Your Members & Customers

Smart Virtual Lending

Provide instant and 24*7 support, informed by your knowledge base [AI Chat & Voice]


Provide real-time guidance as visitors/ members navigate your website or troubleshoot self-serve options [Co-browsing]


Eliminate the need for in-person visits and verification [Text (OTP) + Video Verify (Knowledge-Based Authentication(KBA), ID verification, and video interaction)]

Give access to experts/ senior executives anytime, anywhere [Video Banking]


Don’t make members wait in the long queues [Lobby Management]


Let members make appointments virtually [Appointment Management]

Experience The Unified Impact

Go beyond piecemeal solutions that lack clear impact and drive real value through increased member satisfaction, employee productivity, revenue and retention, all at scale.

$3.7 M

Overall drop in delinquency from December 2023 to March 2024

(Alltru Credit Union)

300%

Faster Member Authentication 45 Seconds to authenticate

(Idaho Central Credit Union)

20%

Faster lending process, 3 days reduction in loan approval time

(Patelco Credit Union)

40X

Higher response rate with Text than other modes of communication

(Family Savings CU)

60%

Increase in number of accounts opened with In-branch Video

(Xplore Federal Credit Union)

95%

Reduction in Loan approval times, application completion <10 mins

(Natco Credit Union)

Integrated Tech Stack

Connect with an extensive network of leading technology vendors catering to community financial institutions such as Core systems, CRM, LOS, AOS, Collections, and other essential providers.

From Porous to Powerful: Turn Your Contact Center Into a Fraud-Fighting Machine

How Credit Unions and Banks Are Transforming with AI

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