Co-browse from chat, video, phone, and text conversations to see what members are seeing on their screens.

Co-browsing Designed for Enterprise
No Downloads
- Unlike screen sharing, Co-browse doesn’t require any downloads on the member’s device.
- Only the browser tab is shared with the agent, eliminating the need for screen streaming.
Field Masking and Form Restrictions
- Prevent agents from seeing sensitive member data like social security numbers by masking specific fields on any page of your site. Masked field data is not shown to agents.
- Configure Co-browse to prevent agents from submitting forms, ensuring that only members can complete and submit the forms.
Audit Logs
- View all agents’ actions within any timeframe to easily track and hold agents accountable.
- If issues arise, quickly trace back to an agent’s specific actions using audit logs.