Powering 500+ Credit Unions and Community Banks
Comprehensive Digital Communication solution to reach, engage, and serve your consumers with the solution of their choice.
Payments
Digital Customer Service
Conversational Text Marketing
Appointments
E-Signature
Reviews
Digital Lending & Collections
2-Factor Authentication
Video Banking
Case Studies
The Industry’s Only
Omni-Channel Texting Solution
We are a Secure and Compliant All-In-One solution, pre-integrated with your Core, LOS, Collection, and other systems for Inbound and Outbound Texting. Seamlessly add Secure Chat, Video, Voice, CoBrowse, and Conversational Bots to your member and customer communication, all in a single thread.
Truly Omnichannel
Enterprise Texting
But More Than Texting
We call it Omni-Channel Texting. Start inbound or outbound communication via Texting and layer in Secure Chat, Video, Voice, CoBrowse and Conversational Bot in the same engagement and delight your consumers with your ability to communicate the way they want.
Seamless Processes
Secure, Compliant &
Integrated
Security is built into our DNA. We are committed to providing the software and support needed to stay compliant with complex regulations. Our list of out-of-the-box integration is quite lengthy, and only getting longer.
Reliable and Robust
Enterprise-Wide
Platform & Solution
Our extensible and open platform provides the solutions you need to get started for digitizing your communications for lending, collection, marketing, contact center and HR & IT. Eltropy is industry’s only solution designed for both inbound and outbound digital communications for all departments.
Our Commitment
to Credit Unions & Community Banks
Eltropy is dedicated to providing world-class digital communications solutions designed for Credit Unions and Community Banks
Future Proof
Investment
Our deep commitment to Credit Unions and Community Banks is part of our DNA. We stand behind each and every customer, no matter the size. 100% of our R & D spend is dedicated to building amazing solutions for Credit Unions and Community Banks.
Deep Industry Ecosystem Integrations
We know communication is most effective when done with context. We are committed to integrating with your Core, LOS, Collection, OLB and any other solution you need to communicate with members from. We bring the power of Digital Communications to all your IT systems.
Platinum Class Customer Success
Behind our platinum class solution is incredible team of Customer Success Managers that will become an integral part of your digital team and make sure you are 100% successful with your digital initiatives.
Solutions
Blog
Contact Centers & AI: Where’s the Efficiency?
September 26, 2022
The rise of the pandemic in early 2020 brought with it a number of challenges, especially for community financial institutions. Agents needed a way to
Press
Eltropy Debuts Industry’s First Humanized AI at Finovate Fall 2022
September 16, 2022
Eltropy, the digital communications platform for community financial institutions, this week unveiled the industry’s first humanized AI assistant, named Kaitlin, at Finovate Fall 2022 in
Growing Network of Integration Partners
Get more done faster with Eltropy integrations with popular Core, LOS, AOS, Collection, CRM and other solutions. Use our open APIs to integrate with even more solutions.
“Eltropy is easy to navigate and is a great use of technology to move our Credit Union forward and stay competitive in this day and age where members want quick service wherever they go.”
Sarah Means,
Loans Center Manager
“Texting has been a great asset during this time when we have employees working from home. The members have been very responsive and feel safe sharing information because of the verification feature.”
Donna Berringer,
President
“Because of our partnership, we have not only been able to continue our high level of commitment and service to our members, but we have been able to take that commitment to our members in more ways to ensure they know that we are here for them! Thank you Eltropy for such a great platform and product.”
Matt McEwen,
Director of eCommerce
