Video Banking
Not Just Video

87% of people feel more connected through video compared to other channels. Virtualize and centralize your team, making them available anywhere, anytime.

All the Tools You Need in One Place

Deliver High-Touch without the High Cost

Virtualize your banking experts, making them available where they are needed— branch, ITM, mobile app, or website. Increase utilization, reduce cost, and support your member and customers while making it feel like everyone is in the same room.

With a no download browser-based experience, start a video meeting in seconds and conference in as many people as needed. 

Use Built-in patented E-Sign-signatures for documents during your video conversations.  With teller-assisted Video Check Deposit, deposit high-amount checks to fund new accounts, take deposits, and much more.

Don’t fall prey to phishing. Video Verify combines video, KB, and ID Verification to provide a fool-proof way to prevent fraud during high-value transactions like loans and wire transfers.

These private spaces combine technology with personalized service to provide customers with convenient, efficient, and secure banking interactions. In-branch video rooms are ideal for branches with increased traffic and/or limited access to banking experts. 

Start with Video
Go To Any Use Case or Workflow

Every solution in Eltropy works together on one platform. Do more with the ultimate toolkit to serve your members and customers in every way possible.

Set Appointment And Collect Reviews

Experience The Unified Impact

Go beyond piecemeal solutions that lack clear impact and drive real value through increased member satisfaction, employee productivity, revenue and retention, all at scale.

$3.7 M

Overall drop in delinquency from December 2023 to March 2024

(Alltru Credit Union)


Faster Member Authentication 45 Seconds to authenticate

(Idaho Central Credit Union)


Faster lending process, 3 days reduction in loan approval time

(Patelco Credit Union)


Higher response rate with Text than other modes of communication

(Family Savings CU)


Increase in number of accounts opened with In-branch Video

(Xplore Federal Credit Union)


Reduction in Loan approval times, application completion <10 mins

(Natco Credit Union)

Integrated Tech Stack

Connect with an extensive network of leading technology vendors catering to community financial institutions such as Core systems, CRM, LOS, AOS, Collections, and other essential providers.

From Porous to Powerful: Turn Your Contact Center Into a Fraud-Fighting Machine

How Credit Unions and Banks Are Transforming with AI

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