- Products
- AI
AI Purpose-Built for
Credit Unions and Community Banks
AI Super Powers for all Stakeholders
Eltropy’s AI suite integrates AI Agent, AI Assistant, and AI Intelligence to provide comprehensive 360-degree enterprise-wide AI capabilities. With this powerful solution, offer 24/7 support to your members and customers, ensuring they receive timely and effective assistance. Meanwhile, employees across all departments benefit from never-before operational efficiency and intelligence. Eltropy AI seamlessly incorporates into all workflows, user interactions, or departments.
Know Your Eltropy AI Suite
AI Agents
Eltropy AI Voice and Digital Agents provide advanced and intuitive support via phone, website, and online banking apps 24/7.
AI Assistants
Instant, precise answers rooted in your document and policies to employees anytime, anywhere.
AI Intelligence
In-depth analytics and insights into all interactions across all channels—chat, text, video, voice, and any third-party phone recordings—in a single dashboard.
Commitment to Safe AI
To mitigate risk, your organization needs AI that goes beyond the basics.
Here’s how Eltropy works to create a responsible reliable solution
Advanced NLP
- A deep understanding of complex customer queries ensures highly relevant results.
Truth-Grounding
- Responses are continuously verified against your knowledge base and reliable sources, preventing misinformation.
Gen AI Guardrails
- Safety rules prevent the suggestion of harmful or inappropriate products or information and guide searchers to the correct items.