We take Security Seriously

Eltropy undergoes annual SOC 2 Type 2 audits that ensure our practices and procedures comply with the strongest standards in the industry.

Infrastructure Security

We use Amazon Web Services for our infrastructure. We also make full use of the security products embedded within the AWS ecosystem, including KMS, GuardDuty, and Inspector.

Data Security

We encrypt data at rest and in transit for all of our customers while using the tools like Amazon Web Service’s Key Management System (KMS) to manage encryption keys in line with industry best practices.

Application Security

We regularly engage some of the industry’s best application security experts for third-party penetration tests on infrastructure and applications.

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Enhanced PDF Viewing and Smarter Dictation in AI Assistants

October  2025

AI Assistants now offer a better user experience with scrollable PDF viewing (no more page-by-page clicking), expanded AI notes that display in one screen, language translation labels showing the original language at a glance, and smarter dictation that appends input instead of replacing existing text.

These updates make daily workflows smoother, more intuitive, and more efficient for staff relying on AI-powered support.

Zendesk link here

Eltropy AI Certification

Texting Strategy Playbook for
Credit Union Leaders

Eltropy Networking Dinner
at Temenos Regional Forum 2025

THURSDAY, 29 MAY 2025

Eltropy Networking Dinner
at Temenos Regional Forum 2025

WEDNESDAY, 28 MAY 2025

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