Registration & Networking

Grab your badge, conference kit, and network.

EMERGE Marketplace Opens

Connect with cutting-edge fintech partners! Explore their product showcases, discover new solutions, and network directly with innovators driving the future of the financial industry.

Opening Night: Sips & Small Plates

Savor the flavors of Northern California: an evening of exquisite local wines paired with a seasonal menu showcasing the region’s cuisine.

Keynote: Human x AI: How CFIs Will Lead the AI Era

Credit unions have something AI can optimize around but never replace — decades of earned trust, a mission that means something, and the human judgment that shows up when it matters most. Walk away with a clear-eyed view of where AI is already changing member expectations, where the human advantage is irreplaceable, and what bold, mission-driven leadership looks like in a world that’s moving faster than ever. This is your moment. Lead it

AI Hype vs. Reality

The AI revolution is here — or is it? One side says yes: AI is already transforming industries, automating work that takes teams of people, and compounding capability faster than anyone predicted. The other says not so fast: it hallucinates facts, struggles with nuance, can’t handle complex judgment calls, and still needs a human to clean up the mess.In this cross industry panel walk away knowing what to believe — and what to question — before your next AI decision.

Raising the Bar: Member & Employee Experience

Members want answers now. Employees want work that means something. This panel brings together leaders from the front lines of transformation — exploring how top credit unions are rethinking the AI-enabled efficiency, omnichannel delivery workforce redesign, and more. They’ll share what’s working, what’s failing, and what 2026 and beyond actually looks like from the inside. No theory. Just leaders who are living it.

Safe AI: Preserving Trust in the Age of Autonomy

Agentic AI is no longer theoretical. It’s making decisions, personalizing service, and acting on behalf of your members in real time. And with that power comes a question credit unions can’t afford to get wrong: how do you ensure the AI representing your institution actually reflects your values? This panel tackles the Trust Gap head on — exploring the design principles, governance frameworks, and guardrails that build transparency, ethical rigor, accountability. What do these look like in practice, not just on paper?

Balancing Growth, Risk, and Recovery

This panel dissects the full member lifecycle, from friction-free digital onboarding and lending to the hard conversations around collections and recovery. This panel cuts through the noise on one of the most complex balancing acts in credit unions today: how do you grow boldly, manage risk intelligently, and recover losses without losing the member relationship in the process? Leaders share what’s working on the front lines — and what the data is telling them about where credit unions need to move next.

Every Interaction Leaves a Signal. Are You Reading It?

Every member interaction is a signal—but only if your systems are built to act on it. In this session, learn how credit unions are creating an “intelligence loop” that connects conversations to decisions and execution. By unifying front- and back-office data, teams can detect risk earlier, respond faster, and operate with greater precision at scale.

Breakout Sessions

The Hybrid Branch: Harmonizing Physical & Virtual Footprints

Discover how forward-thinking credit unions are optimizing their physical and virtual footprints. Hear directly from leaders who have made the shift — what they built, what they abandoned, and what member engagement actually looks like when your footprint finally matches how people live today.
The branch isn’t dying. It’s evolving. Are you?

Addressing Fraud: How CFIs are Responding

What does authentication look like when AI can impersonate your members? Fraudsters are deploying AI across every channel: voice, chat, digital account opening, and beyond. In 2025, nearly 60% of organizations report fraudsters using compromised personal information to bypass knowledge-based authentication, and it’s projected that generative AI-enabled fraud losses will reach $40B in the U.S. by 2027. Traditional authentication methods are not designed to keep pace with these new, sophisticated AI attacks.

Join Benjamin Kurtz, Enterprise Account Executive at Pindrop, Amanda Landreth, VP – AI Strategist at Spokane Teachers’ Credit Union, and Jay Hart, Principle Solutions Engineer at Pindrop to learn how a multi-signal intelligence approach detects AI-generated fraud in real time, while improving member experience and reducing operational costs.

In this session, you’ll learn:

• How AI-powered attacks – deepfakes, synthetic identities, voice cloning, and forged documents, are evolving beyond traditional authentication
• Innovative strategies that detect fraud across digital and human-assisted channels without adding friction for legitimate members
• Practical steps to strengthen your institution’s fraud defenses

Trusting Agentic AI with Loan Transactions: What It Takes?

Agentic AI can now execute transactions, not just answer questions. The credit unions that deploy it safely will serve more members at lower cost with better outcomes.

Constant AI CEO Catherine York Powers and InTouch Credit Union CLO Bridger Robinson share what secure transaction execution actually requires: eligibility enforcement, core connectivity, audit trails, and the governance frameworks that make it all defensible.

InTouch has adopted Eltropy’s agentic AI platform and is actively evaluating skip-a-pay as an AI-executed transaction workflow. Hear what that decision process looks like from the lending side.

In this session, you’ll learn:

• What it takes to trust AI with a member transaction from eligibility enforcement to core writes
• How Eltropy’s Safe AI Governance framework and Constant AI’s state machine create layered protection
• What gets a credit union comfortable enough to say yes
• The four questions every executive should ask before AI touches their loan portfolio

AI Certification

REGISTER HERE

Designed for every role in community finance, this certification gives attendees a clear, practical understanding of AI and agentic AI. Through real-world use cases, hands-on training, and governance best practices, participants will learn how to build their own voice and chat bots and how to apply AI responsibly to improve service, efficiency, and decision-making.

Top Golf Takeover

Join us for an evening of friendly competition, delicious lite bites, and unparalleled networking.

One Platform. Infinite Possibilities. Built for the Agentic AI Future.

What does it take to power the next generation of community finance? In this keynote, Eltropy’s product vision comes into focus—from unified architecture and modern infrastructure to deeper integrations and scalable AI. See how these investments are coming together to help credit unions move faster, simplify operations, strengthen compliance, and deliver better experiences for both members and employees.

Customer Story Sprints: Game-Changing Ideas

Fast, high-energy sessions where credit unions present 15-minute case studies showcasing breakthroughs in member and employee experience. Designed to inspire and spark actionable ideas you can take home immediately.

Fintech Showcase: Innovation Shaping CFIs

Meet the fintech pioneers solving real-world challenges for credit unions. Watch as these emerging innovators—hand-selected by Eltropy’s leadership team—demonstrate the buzzworthy solutions designed to power your operations and scale your impact. This is your opportunity to see the industry’s most promising new players in action before they hit the mainstream.

Breakout Sessions

Contact Center, Reimagined

See how a modern contact center runs on Eltropy. This end-to-end product deep dive shows how unified channels, agentic AI, performance insights, and intelligent workflows come together to deliver faster, smarter, and more consistent member service.

Unified Branch Experience

Discover how Eltropy is helping credit unions unify service across physical and digital touchpoints. In this technical deep dive, our product leaders will walk through video banking, appointment management, AI-powered branch assistants, digital queuing, document exchange, and the workflows that create a seamless experience across branch, contact center, and online channels.

Smarter Lending. Stronger Growth 

See how Eltropy helps credit unions accelerate the entire lending journey. This product deep dive focuses on automating the lead-to-fund lifecycle, reducing friction across every stage, and using intelligent workflows to improve pull-through, speed decisioning, and drive stronger growth outcomes.

Proactive Collections. Smarter Payments

Explore how Eltropy streamlines money movement and modernizes collections through automated, proactive member engagement. In this end-to-end technical session, our product team will demonstrate how to improve payment experiences, increase recovery efficiency, and create more intelligent workflows across the collections lifecycle.

Bolly-Vibes: The 2026 Gala & Awards Festival

Bolly-Vibes: The 2026 Gala & Awards Festival

Where Coachella meets Mumbai. Join us for an immersive, neon-soaked celebration that honors our Bollywood heritage through a modern lens—featuring the inaugural Emerge Excellence Awards.

-The Headline Act: A formal presentation honoring the visionaries and trailblazers of 2025.
-Sunset Beats: A curated global music festival lineup.
-Desert Glam: High-style, chic aesthetic under the neon lights.
-Modern Roots: Celebrating our history while spotlighting the leaders of our future.

Bring the energy. Celebrate the best.

AI Certification

REGISTER HERE

Designed for every role in community finance, this certification gives attendees a clear, practical understanding of AI and agentic AI. Through real-world use cases, hands-on training, and governance best practices, participants will learn how to build their own voice and chat bots and how to apply AI responsibly to improve service, efficiency, and decision-making.