Get Front Row Seats
to the Future of Business !
Join the Eltropy User Conference 2025— the must-attend event for Credit Unions and Community Banks. Emerge is where industry leaders, innovators, and peers unite to exchange transformative ideas, explore cutting-edge Eltropy solutions, and unlock new growth opportunities. Elevate your industry expertise, expand your mastery of Eltropy, and drive innovation across the CFI landscape alongside 650+ of the nation’s leading Credit Unions and Community Banks.
Converse
Catalyze
Apr 22, 2025
Apr 23, 2025
Apr 24, 2025
Apr 25, 2025
Apr 22, 2025
3:00 pm | Registration and Networking Row Opens |
4:00 pm – 5:30 pm | Workshop: Gamifying Financial Health Innovative approaches to helping members save, invest, and engage using gamification and behavioral science. |
4:00 pm – 5:30 pm | Workshop: Build Your Own AI Bot. Master Eltropy’s AI Tools for Everyday Efficiency Get hands-on experience with Eltropy’s AI tools for smarter engagement and automation. Walk away with an official AI Certification. |
4:00 pm – 5:30 pm | Speed Dating with Eltropy Products Discover all of Eltropy’s solutions in this unique and fast-paced session! Rotate through product stations for quick, focused overviews, and learn how each offering can add value to your institution. |
6:00 pm onwards | Reception and Dinner |
Apr 23, 2025
8:00 am – 9:00 am | Breakfast |
9:00 am – 9:45 am | Opening Keynote: Innovation with Purpose: The Future of Credit Unions |
9:45 am – 10:45 am | The Next Era of Self-Serve Experience with Collections 2.0 How AI, digital wallets, and intuitive solutions will redefine member expectations. |
10:45 am – 11:00 am | Break |
11:00 am – 12:00 pm | The AI-First Contact Center: From Reactive to Proactive Engagement Redefining engagement through predictive AI, real-time problem-solving, and spotlighting top CU clients. |
12:00 pm – 1:00 pm | Lunch |
1:00 pm – 2:00 pm | Scaling Deposits and Lending Insights from CFIs who have successfully grown deposits with and improved member satisfaction with foolproof strategies to boost engagement including effective approaches to activate and retain indirect members. |
2:00 pm – 3:00 pm | AI in Action: Real Results Beyond the Hype How AI capabilities are transforming real-world member communication and operational workflows. |
3:00 pm – 3:30 pm | Networking Break |
3:30 pm – 4:30 pm | Breakouts Right-Sizing Branches with Video Banking and Digital Tools How to balance physical and digital member experiences for operational efficiency. The Power of Unified Communications See a live demo of Eltropy’s Text, Chat, Voice, and Video platform. Birds of a Feather Join peers for open, focused discussions on challenges and opportunities in Collections, Fraud Prevention, Lending, and Engagement. |
5:30 pm-8:30 pm | Explore the Beautiful San Francisco: Curated Experiences with Team Eltropy Choose the activity of your choice including mixology, evening sailing on the bay, Golden Gate biking excursions, and much more. |
Apr 24, 2025
8:00 am – 9:00 am | Breakfast |
9:00 am – 9:45 am | Product Roadmap Reveal: What’s Next for Eltropy? A look at the upcoming innovations, features, and tools to transform your operations. |
| 9:45 am – 10:45 am | Stump the Experts Put Eltropy’s best minds to the test! Quiz our experts on AI, collections, fraud, and more. Win prizes every time you stump them! |
10:45 am – 11:00 am | Break |
11:00 am – 12:00 pm | M&A Connect: Seamless Communication During Mergers How to ensure smooth transitions and unified operations for growing institutions. |
12:00 pm – 1:00 pm | Lunch |
1:00 pm – 2:00 pm | Fighting Fraud AI-driven tools and strategies to identify and prevent fraud in real time. |
2:00 pm – 3:00 pm | All About Marketing, Texting, and Texting Compliance Explore best practices for member outreach while staying compliant with texting regulations. |
3:00 pm – 3:30 pm | Networking Break |
3:30 pm – 5:30 pm | Customer Story Sprints Rapid-fire 20-minute presentations where Credit Unions and Community Banks share success stories. Audience voting will determine the winner for the most innovative solution. |
6:30 pm onwards | Eltropy’s Famous Bollywood Nights – With A New Flavor Enjoy an electrifying evening of music, dancing, and vibrant entertainment infused with a new twist! |
Apr 25, 2025
8:00 am – 9:00 am | Breakfast |
9:00 am – 10:00 am | Fighting Fraud AI-driven tools and strategies to identify and prevent fraud in real time. |
10:00 am – 11:00 am | Right-Sizing Branches with Video Banking and Digital Tools Get hands-on experience with Eltropy’s AI tools for smarter engagement and automation. Walk away with an official AI Certification. |
11:00 pm – 12:00 pm | Speed Dating with Eltropy Products Discover all of Eltropy’s solutions in this unique and fast-paced session! Rotate through product stations for quick, focused overviews, and learn how each offering can add value to your institution. |
– Conference Ends –
Your Brand, Our Stage
BECOME A SPONSOR
Exciting Networking
Your chance to connect with the industry’s best and brightest! Exchange groundbreaking ideas, discover the latest trends, and join a thriving network that will shape the future of Community Financial Institutions.
Continuous Learning
Stay at the forefront of industry trends and strategies with engaging, expert-led sessions to empower yourself with knowledge that drives positive change and strengthens your leadership within the community.
Fun-Filled
Moments
Get ready for an evening of celebration and camaraderie as Emerge promises both valuable insights and a chance to enjoy a fun-filled night with fellow attendees and industry leaders.
