- AI ESSENTIALS
- OPTION X | IVR ADD-ON
Your IVR Routes.
Now AI Can Resolve.
Give every member a real resolution, not just a route – Option X is a ready-to-deploy AI Voice package that adds conversational AI to your existing IVR, without disrupting anything.
AI Voice, layered in.
Not ripped and replaced.
Your IVR routes. It can’t resolve, and your members are still on hold because of it.
Option X adds conversational AI as a new option inside your existing call flow. Members who want it get it. Everything else stays exactly the same.
Nothing breaks. Nothing migrates. No cutover.
What’s Included
AI Voice Agent
Conversational AI that answers, understands, and resolves requests.
Text Messaging for AI Voice
Knowledge Base Integration
AI grounded in your institution’s own policies, rates, and FAQs from launch day.
Live in 4–6 weeks. Works alongside your existing IVR, no core replacement required.
Start Where There’s No Debate
Option X slots into your existing call flow as a new menu option. Members who opt in get AI. Fewer routine calls reach your agents. No implementation battle, because nothing gets replaced.
Predictable subscription pricing; no per-minute fees, no usage surprises.
People First Federal Credit Union saw 57% fewer abandoned calls after deploying Eltropy AI Voice Agents. Learn more here
See How Option X Fits Into Your Current Setup
Book a 20-minute demo and see how it works within your existing call flow.
