FAX

Every Conversation. Every Document.
One Vendor.

Attorneys fax. Title companies fax. Regulators fax. And your staff is still printing, scanning, and hoping nothing gets lost. Every workaround is an audit risk. Eltropy Fax ends it.

Same contract. Same support team. No new vendor.

WHAT IS IT

One Add-On.
Three Wins.

Workflows that actually complete.

The conversation happens in Eltropy. The document goes out through the Eltropy Fax portal. No physical machine, no broken audit trail.

 

An exam you can walk into confidently.

Every fax logged with sender, timestamp, and delivery confirmation. Searchable. Ready on demand. SOC 2 Type II certified and GLBA-aligned.

One fewer vendor.

Add-on to any active Eltropy channel. Same contract, same support team, same invoice.

HOW IT WORKS

Already Part of Your Eltropy Relationship

Send, receive, and manage faxes from any browser. 

For institutions with existing analog fax machines, hardware connectivity is included and nothing needs to be separately sourced.

Existing fax numbers port over. Nothing changes for the partners, attorneys, and regulators who already send to you.

USE CASES

Where It Matters Most

Collections (Account Resolution)

Garnishment documents, credit counseling proposals, attorney correspondence. The full exchange happens digitally and every step is retrievable.

Lending (Loan Ops)

Title companies only accept fax. Send executed packages with delivery confirmation. No machine. No follow-up call.

Retail Branch

Each department manages its own numbers and inbox. No IT ticket required.

Risk and Compliance

When an examiner asks, the record is already there.

FREQUENTLY ASKED QUESTIONS

Have Questions?

Do we need to get rid of our fax machines?

No. For institutions with existing analog machines, hardware connectivity is included and nothing needs to be separately sourced. No POTS line required. Most teams shift to the browser-based workflow naturally, but there is no pressure to change hardware on day one.

Can we bring our current fax numbers?

Yes. Existing numbers port over. Zero disruption to the partners, attorneys, and regulators who already send to you.

What if we need to reach a large list at once?

Fax Blast sends a single fax to up to 1,000 recipients simultaneously. Available on request. Useful for regulatory notices and partner communications that need to reach everyone at once.

Get Started Today

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Enhanced PDF Viewing and Smarter Dictation in AI Assistants

October  2025

AI Assistants now offer a better user experience with scrollable PDF viewing (no more page-by-page clicking), expanded AI notes that display in one screen, language translation labels showing the original language at a glance, and smarter dictation that appends input instead of replacing existing text.

These updates make daily workflows smoother, more intuitive, and more efficient for staff relying on AI-powered support.

Zendesk link here

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at Temenos Regional Forum 2025

THURSDAY, 29 MAY 2025

Eltropy Networking Dinner
at Temenos Regional Forum 2025

WEDNESDAY, 28 MAY 2025

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