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We Florida Wins Over Large Banks with Faster, Smarter Texting

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Trust the ROI

Eltropy orchestrates growth, optimizes performance, and delivers tangible value for 700+ credit unions and community banks. See how our customers are transforming themselves with the Unified Conversations Platform.

Accelerated Loan Funding

By slashing processing times, members get the funds they need – faster than ever.

Boosted CSAT Scores

With real-time updates and full transparency, member satisfaction is through the roof.

Lightning-Fast Issue Resolution

Service requests are routed directly to the right department, solving problems efficiently and swiftly.

Winning Over Big Banks

Mobile-first communication strategy gives a competitive edge against larger financial institutions.

“The Eltropy platform itself has really helped us have that next level of communication with our members Having the speed and the ability to have a quick conversation with our members takes our operations to the next level.”

Ken Barr

Director of Marketing

We Florida Financial took on the big banks—and won.

How? By giving their members what they really wanted: fast, mobile-first communication. With Eltropy’s Texting solution, We Florida transformed its entire approach to banking, leaving the competition in the dust.

Loan processing times dropped dramatically, and revenue soared. Members loved the real-time updates, and CSAT scores skyrocketed as they saw just how quickly We Florida could deliver—no waiting, no hassle.

But that’s just the start. By routing service requests directly to the right team, the credit union resolved member issues in record time, ensuring smoother operations that set them apart in the crowded market.

“People rely on Text messages for instant connectivity. Embracing Eltropy was a natural progression for us as a credit union, allowing us to advance confidently on our technology journey,” says Ken Barr.

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