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Provide the Best
In-Branch Experience
with Text

Financial Institutions using digital queuing systems provide a streamlined customer experience and greater productivity.

No one likes to stand in a long line.

For Customers

  • Customer texts a shortcode (E.g. APPOINTMENT)
  • An Automated Response text along with appointment details and further instructions is triggered
  • Furthermore, after customer responds, wait times and queue position can be communicated
Apointment shortcode

For Staffs

  • Complete list of Waiting Queue
  • Realtime updates on positions and wait times
  • This data can be displayed in waiting areas to enhance convenience

...and this is just one of the many possibilities to enhance CX with digital communications

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Leading Financial Institutions into
the Digital Revolution

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  • 1525 McCarthy Blvd., Ste. 1007, Milpitas, CA 95035
  • 3232 McKinney Ave., Ste. 500, Dallas, TX 75204
  • 1525 McCarthy Blvd., Ste. 1007, Milpitas, CA 95035
  • 3232 McKinney Ave., Ste. 500, Dallas, TX 75204
  • 408-461-5402
  • hello-at-eltropy.com
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