ELTROPY LEADERSHIP SUMMIT 2025
Level up Your Leadership Bar
The Eltropy Leadership Summit is an exclusive gathering designed for C-suite and executive leaders in the Credit Union and Community Bank sectors. This premier gathering is a unique opportunity for high-level networking, knowledge exchange, and collaborative learning, all aimed at driving growth and innovation within community financial institutions.
Held at the stunning Hotel Terra Jackson Hole and Teton Mountain Lodge in Teton Village, Wyoming, this summit combines the serene beauty of the mountains with top-tier amenities, creating the perfect setting for leadership development and strategic networking. Join us for this unique experience.
Registration fee includes hotel stay & one activity of choice.
Exchange
Empower
Aug 25, 2025
Aug 26, 2025
Aug 27, 2025
Aug 25, 2025
1:00 pm – 4:00 pm | |
4:00 pm Onwards | Check in at the Resort |
6:00 pm Onwards | Opening Night: Welcome Reception & Dinner Located at 9,095 feet, Rendezvous Lodge is just a 10–15 minute unforgettable scenic ride on the Bridger Gondola, and you’ll arrive at the stunning views of Rendezvous Peak and the Jackson Hole Valley. 📍Rendezvous Lodge, |
Aug 26, 2025
7:30 am – 8:40 am | Breakfast |
8:50 am – 9:00 am | Welcome Remarks |
9:00 am – 10:00 am | Filene’s Top Trends in Action: How AI Is Driving CFI Strategy This session brings Filene’s latest research to life with a focus on the top trends shaping credit unions in the year ahead. It will help credit union leaders future-proof their organizations with actionable insights and provide a clear roadmap to anticipate the most serious challenges and seize the most valuable opportunities in the coming year. |
10:00 am – 11:00 am | Seismic Events, Tectonic Change: Why Strategic Considerations for Banks and Credit Unions Increasingly Include the Role of Merger Explore unprecedented challenges facing the C-Suite and Boards of America’s community banks and credit unions. Today’s financial institutions are under pressure from every angle, with change happening faster than ever before. This rapid transformation is not only reshaping the industry; it’s accelerating consolidation. What we call “The Drivers of Consolidation” have made mergers a top priority in boardroom discussions across the country. |
11:00 am – 11:30 am | Break |
11:30 am – 12:15 pm | Intelligence Advantage: Who Controls the Data, Shapes the Future AI and data-driven decisions are now core to competitive strategy. The future belongs to institutions that embed intelligence across every layer of operations. |
12:15 pm – 1:00 pm | Lunch |
1:00 pm – 1:45 pm | Redesigning the Member Lifecycle: From Insight to Impact Member journeys are fragmented—but full of opportunity. How can CFIs drive personalized, proactive engagement from Contact Center and beyond? |
1:45 pm – 2:30 pm | The Talent Shift: Leading in an Age of Workforce and Demographic Disruption (Gallup) This session explores how to navigate talent disruption without losing your organization’s identity. Grounded in Gallup’s latest research, we’ll examine what’s truly changing—and what’s not—about the people we lead. We’ll bust myths about generational divides, uncover systemic shifts affecting employee and customer loyalty, and equip leaders to re-energize their people through purpose, growth, and connection. |
2:30 pm – 3:00 pm | Break |
3:00 pm – 3:45 pm | Tech Sovereignty: Owning Your Digital Future in a Platform World Digital agility demands more than integrations. How can CFIs regain control of their tech stack without compromising speed or scale? |
3:45 pm – 4:30 pm | Time On Your Own |
4:30 pm – 8:30 pm | Sunset Safari |
8:30 pm onwards | Dinner |
Aug 27, 2025
7:30 am – 8:40 am | Breakfast |
9:00 am – 9:45 am | Strategic Relevance: Competing For Deposits and Lending To stay essential, CFIs must reimagine the core pillars of profitability. What does competitiveness look like in a trust-first economy? |
9:45 am – 10:30 am | Modern Collections & Payments: Designing Systems of Trust, Speed, and Accountability Collections and payments are becoming strategic levers. The winners will combine intelligence, empathy, and operational precision. |
10:30 am – 11:00 am | Break |
11:00 am – 11:45 am | Innovation With Purpose In a world where members demand seamless digital experiences without losing the human touch, CFIs are uniquely equipped to lead with both trust and innovation. This closing keynote calls on C-suite leaders to rise above vendor noise, invest with purpose, and harness technologies that drive efficiency while deepening the personalized, high-impact conversations that set you apart. |
11:45 am | Closing Remarks |
12:00 am – 1:00 pm | Lunch |
1:00 pm – 4:00 pm | Choose Your Adventure |
SPONSOR SPOTLIGHT

SPEAKER SPOTLIGHT

Shelly Buller
EVP/COO

Darlene Johnson
EVP & Chief Strategy Officer

Matt Fehrmann
Chief Information Officer

Angela Faust
Chief Operating Officer

Sean Holliday
Product Development Manager

Caroline Vahrenkamp
Director of Advisory Services

Peter Duffy
Managing Director

Brian Waldron
President/CEO
SPEAKER SPOTLIGHT

Kent Lugrand
President & CEO

Mike Schenk
Deputy Chief Advocacy Officer for Policy Analysis and Chief Economist

Mike McWethy
Executive Vice President

Joseph Zito
Principal & Shareholder

Rodney Hood
National Credit Union Administration

Herb White
Principal and CEO

Jay Curtis
CEO

Eryka Ragsdale
VP of Member Services

Chris Howard
Senior Vice President

Karen Kourndourakis
SVP, Member Experience Officer

Brad Shafton
EVP, IT & Digital

Sachin Kundra
EVP, Chief Information Officer

Sierra Sorensen
VP of Branch Technology and Innovation and Retail Development
SPONSOR SPOTLIGHT


at Jackson Hole
Get ready to experience the very best of Jackson Hole – an incredible itinerary of outdoor adventures and bespoke experiences.












CALL FOR SPEAKERS
Have an inspiring story or cutting-edge insights to share? Get in touch with us.
ONWARD TO THE SUMMIT
August 25-27, Hotel Terra Jackson Hole in Teton Village Wyoming