Join David Griffiths, CRO of the Tennessee Credit Union League, and Saahil Kamath, Head of AI at Eltropy, on The CU2.0 Podcast with Robert McGarvey. This episode dives deep into the biggest tech challenges facing credit unions and community banks—and how AI-driven innovation is changing the game. Get expert insights into building a simpler, smarter, and more connected future for financial institutions.
This podcast was originally published on The CU2.0 Podcast, produced by Quillow and hosted by fintech journalist Robert McGarvey.
- Credit Unions Leagues, Digital Integrations, Fintech Mergers, Generative AI, Smart Conversations, Workforce Efficiency
Key Highlights
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Highlight 1
Introduction to Tennessee Credit Union League
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Highlight 2
Digital integration in credit unions and community banks
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Highlight 3
Tech Integration with Eltropy
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Highlight 4
How Tennessee CUL helps CFIs with integrations?
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Highlight 5
Members expect digitally upgraded financial institutions
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Highlight 6
Credit union and community bank mergers in Tennessee
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Highlight 7
The role of AI in financial services
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Highlight 8
AI’s impact on evolving member needs & self-service for younger generations
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Highlight 9
AI for internal workforce efficiency
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Highlight 10
AI capabilities for Tennessee credit unions
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Highlight 11
High-value vs. low-value conversations
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Highlight 12
Tennessee CUL’s approach to boosting staff productivity
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Highlight 13
How AI saves time for credit union staff
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Highlight 14
AI in helping CFIs reach a larger audience efficiently
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Highlight 15
Role of technology in building relationships with members in CFIs
