Eltropy, a Text Messaging + Analytics platform, today announced that it has joined the Symitar® Vendor Integration Program (VIP). Participation in the program will provide Eltropy with access to Symitar’s technical resources to enable Eltropy to integrate with Episys. The Vendor Integration Program is designed to help ensure that Symitar’s customers can easily deploy third-party products.
Eltropy integrates with Episys via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer which governs these interactions.
Eltropy has harnessed the popularity of text messaging while providing a secure and TCPA-compliant way for credit unions to engage members and prospects. Using Eltropy’s technology within Episys, credit unions can send product offers and emergency info, support the lending process, cross-sell/upsell products, and collect debt. Eltropy’s key differentiator is its analytics, which tracks member behavior to inform decision making.
“Integrating with the most popular core platform used by credit unions, Eltropy envisions new opportunities to help credit unions enhance their member experience, especially for Marketing, Selling, Servicing, Lending and Collections” said Ashish Garg, Eltropy’s CEO.
Symitar’s VIP takes the customer out of the middle, providing vendors with direct access to Symitar’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.
Symitar®, a division of Jack Henry & Associates, Inc. (NASDAQ:JKHY), is a provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information about Symitar is available at www.symitar.com.
About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve more than 9,000 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking® supports banks ranging from community banks to multi-billion-dollar institutions with information processing solutions. Symitar® is a leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.
Based in Milpitas, Calif., Eltropy is a global software-as-a-service (SaaS) provider with a customer-engagement platform that uses popular messaging apps to help its customers drive client engagement and grow revenue.