The Rising Cost of Collections: How Credit Unions Can Turn the Tide
Financial pressures are mounting. Inflation, economic uncertainty, and job instability are making it harder than ever for members to stay […]
Blog Articles
Why Community Financial Institutions Must Rethink Collections in 2025
The Collections Landscape Has Changed—Has Your Strategy? Credit unions have taken a member-first approach to collections for years, prioritizing relationships
Betting Big on Branches? Play Smart with High-Tech and High-Touch
My son-in-law just bought a new hatchback that adjusts for taller people, but he wasn’t sure how to do it.
Mythbusters: Collections Edition
Hey folks, As we kick off the new year with fresh energy and new goals, it’s the perfect time to
A New Chapter: Continuing Lexop’s Mission with Eltropy
Today is an important moment for Lexop as we reflect on how far we’ve come and look ahead with excitement
Redefining Loan Repayment and Collections with Eltropy + Lexop
In a world where digital wallets, AI, and seamless payments have revolutionized member behavior, the approach many financial institutions take
3 Ways for Credit Unions and Community Banks to Ace Collections in 2025
The latest NCUA Report shows delinquencies have hit 91 basis points—a 19 basis point increase from the previous year. With
Convenience Is Key: How CFIs Can Stay Top of Mind and Top of Wallet in 2025
If you’re a credit union or community bank collections leader, you’ve probably noticed the landscape shifting under your feet. Rising delinquencies,
5 Things CFI Leaders Should Do in the Last Few Weeks of the Year
Fraud isn’t just a nuisance in today’s financial world – it’s a massive, growing threat, especially for community banks. The
Mergers That Build Loyalty: Top 5 M&A Member Questions, Answered!
In recent years, community financial institutions are outpacing even the largest commercial banks and fintechs — in shaping a thriving
