Break Through the Collection Silence
Text + Payments + AI
People Hate
Collection Calls!
Eltropy Collections 2.0 Suite empowers your Collections Team with Text Messaging, Self-Serve Payments, and AI to collect more – in a private, empathetic, and non-intrusive manner.
Measurable impact
Trust the ROI
Eltropy orchestrates growth, optimizes performance, and delivers tangible value for 600+ credit unions and community banks. See how our customers are transforming their collections with our Collections 2.0 Suite.
20%
Drop in delinquency within
1 month, lowered CECL
31 FTE
Equivalent productivity boost experienced with Texting
$4.8M
Dollars collected in
3 months of implementation
DO MORE WITH LESS
Eltropy Collections 2.0 Suite
Embrace a smarter, more efficient way to collect and empower your team to enhance recovery rates while improving member interactions and maximizing productivity – delivering impactful results with less effort.
What's Included?
Text Messaging for Collections
[1:1 and 1:Many] [Automated Alerts]
Text to Talk
Real-Time Digital Payments
AI-Driven Intelligent Reminders
An additional fee is applicable for integrations and add-ons; For payments, you may use Eltropy Payments, our Preferred Partners, or Bring Your Own Payments (BYOP). Some of the features may be available after Q4 2024.
Integrations and Add-ons Available
Collections, Core & E-Sign Systems
Real-time Payments
Appointment Management
Eltropy AI Assistant for Collections
Eltropy AI for Collections Intelligence and Auto-QA
DELIVER unparalled
Speed. Convenience. Impact.
Text Messaging
People avoid collection calls but are 40X more responsive on textsAutomate outreach for different delinquency buckets with 1:Many Text Campaigns. Or, connect individually via 1:1 Text conversation for quick responses and personal outreach.
Automated Text Reminders
Automated reminders reduce early delinquency by 20%Automate payment reminders before and/or after the due date with configurable cadence & frequency. Avoid early delinquency due to people forgetting to make payments.
Pre-Set Templates
Boost productivity by 3X with pre-built templates & language optionsSave time and effort with pre-configured text templates or build your own. Send messages in English, Spanish, or any other language of choice. Ensures tone & style consistency.
Text to Talk
One-click transition to talk, reduce outbound call chargesEasily transition from text sessions to voice calls with a single click (no-dial option to help reduce call charges). Efficiently address complex consumer questions and concerns.
Real-Time Digital Payments
Flexible digital payments boosts payments rate by 200%Enable the convenience of anytime, anywhere payments via Text Messaging. Eltropy integrates with payment systems like Swivel and Message Pay to offer fast, easy and secure payments for collections. Seamlessly send payment reminders to members and drive timely payments to reduce delinquency.
AI-Driven Intelligent Reminders
Increase the propensity to pay and experience instant resultsMachine Learning (ML) automatically identifies the optimal day and time to send Text reminders. Hyper-personalize these outreach texts for every person.
