Effective Date : September 11, 2020
What Data is Collected :
Eltropy account – With an Eltropy account, a user can sign into Eltropy services. All information including personal data provided by the user at the time of registering or sign-in is collected by Eltropy.
List and email information : When Eltropy users share collateral with their prospects and customers, from whom they have obtained express or implicit permission for such sharing activity, using either an email Distribution List or a direct email, Eltropy has access to the data on the list and the information in the email. Email ID and Names are collected and stored during this share process.
Mobile Numbers: When Eltropy users share collateral with their prospects and customers, from whom they have obtained express or implicit permission for such sharing activity, using either Text Message (SMS) Distribution list or a direct Text Message (including but not limited to Short Messaging Services such as SMS, Whatsapp, LINE, LINEWORKS, FB Messenger and so on) using either the Eltropy Messenger feature or Eltropy share feature, Eltropy has access to the data on the list and the information in the SMS. Mobile Number and Names are collected and stored during this share process.
Customer Documents: When Eltropy users share a link with their customers for collection of documents, whether or not containing Personally Identifiable Information (PII), such documents are stored in Eltropy
To operate effectively and provide users the best experiences with our services, Eltropy collects data on how and when our services are used. This information may include but is not limited to users’ and prospects’ IP address, time, date, browser used, and actions taken by a user within the application. In order to send Push Notifications on Eltropy mobile applications, Eltropy needs to store device information such as but not limited to Device ID, Device Serial Number
Users provide some data directly, such as when inviting another user, sharing a topic with a prospect, using the Eltropy Messenger feature, uploading a collateral asset, or contacting Eltropy for support.
Eltropy gets some of it by recording how users and prospects interact with Eltropy services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on user devices.
Eltropy may also obtain data from third parties (including other companies).
Eltropy uses the information collected for the following purposes :
Eltropy processes personal information for the purposes described above. Eltropy’s legal basis to process personal information includes processing:
Eltropy does not use the information in emails and Mobile numbers to prospects or uploaded collateral to target ads to users.
Eltropy does not, under any circumstances, sell users’ lists, market to people on such lists, or share such lists with any other party, unless required by law.
Eltropy will disclose your information internally within our business, but only to those who need it to further provide Services or to help with your requests.
We will also disclose your information to the following entities, only to the extent that this will be necessary to provide our Services:
We take data protection seriously. We’ve put in place physical and technical safeguards to keep the information we collect secure. We’ve put secured controls such as SSL Security, multi-factor authentication, 256-bit encryption, personal data masquerading, VPN’s to ensure that the personal data is safe and secure. However, please note that although we take reasonable steps to protect your information, no website, internet transmission, computer system, or wireless connection is completely secure.
Your use of our Services will involve the transfer, storage, and processing of your personal information within your country of residence, consistent with this policy.
All data is maintained in the U.S. Our use of the Services will not involve the transfer, storage, and processing of any personal information outside of the U.S.
We will take appropriate measures, in compliance with applicable laws, to ensure that your personal information remains protected. Such measures include the use of standard contractual clauses as well as signing and enforcing Data Processing Agreements with entities from outside countries.
However, requesting the deletion of your personal information may also result in a loss of access to Services we provide. Also, we won’t delete data that we’re required by law to retain.
We won’t keep your personal information for longer than is necessary for the purpose for which it was collected. This means that information will be destroyed or erased from our systems when it’s no longer required.
We take appropriate steps to ensure that we process and retain information about you based on the following logic:
For some apps and services, including social networks, we receive and store sign-in information, as well as other information that you allow us to receive when you connect with these apps and services.
Our Services may link to third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by websites or other services. You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use.
We also may make available to you certain products or services developed by third parties. Eltropy is not responsible for these third-party products or services.
Cookies : Cookies are small files that store information on your computer, mobile phone, or other device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices, and browsing sessions. Cookies serve many useful purposes. For example:
Other Local Storage : We, along with certain third parties, may use other kinds of local storage technologies, such as Local Shared Objects (also referred to as Flash cookies) and HTML5 local storage, in connection with our Services. These technologies are similar to the cookies discussed above. They’re stored on your devices and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your devices from standard cookies, so you might not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Local Shared Objects, visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.
We, along with certain third parties, may use technologies called beacons or pixels that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you’ve viewed particular content or a particular email message, and determine the time and date on which you viewed the beacon and the IP address of your device. We and certain third parties use beacons for a variety of purposes, including to analyze the use of our Services.
You can contact us to update your preferences, correct your information, submit a request, or ask us questions.
The easiest way is through the Contact Us page at www.eltropy.com/contact-us
You can also contact us at :
Data Protection Officer, Eltropy Inc.
1525 McCarthy Blvd..
Our team will get in touch with you shortly