Trust the ROI
Eltropy orchestrates growth, optimizes performance, and delivers tangible value for 700+ credit unions and community banks. See how our customers are transforming themselves with the Unified Conversations Platform.
Enhanced Member Relationships
Attract and retain more customers through a reliable and convenient digital communications platform.
Improved Member Experience
Members now enjoy secure, seamless account access, ensuring faster service and improved operational efficiency.
“After seeing two comprehensive demos, and having multiple conversations with other banks using the platform — along with putting together a comprehensive risk assessment that received all internal Board-level approvals — we felt Eltropy was the best partner to bring video banking to our customers.”
Scott Ambroceo
SVP of Administration
“It wasn’t a hard decision, we chose to go digital,” says Scott Ambroceo.
When Coastal Heritage Bank hit a staffing roadblock during the pandemic, they didn’t just work harder—they worked smarter. By embracing Eltropy’s Video Banking, they were able to provide seamless, face-to-face service remotely.
The credit union was already ahead in the digital game, but with member demand surging, they needed a solution that could scale quickly and efficiently. Eltropy’s Video Banking gave them just that, enabling them to meet members’ needs anytime, anywhere—without the logistical headaches of extending hours.
The results? Instant efficiency, stronger customer connections, and a glimpse into the future of banking. “We’re just scratching the surface,” says Scott Ambroceo, and they’re ready to expand even further.
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