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Alliance Credit Union boosts contact center and collections productivity with Eltropy

Since implementing Eltropy, Alliance Credit Union has seen tangible benefits that have helped it enhance its customer experience and increase revenue.

“It’s like clockwork. You see the messages go out, and the payments come in.”

Sean Chambers, Chief Operating Officer, Alliance CU

Alliance Credit Union has been extremely satisfied since making the switch to Eltropy for their digital conversations platform. Chambers has plans to implement additional Eltropy services in the near future to help them increase the productivity and efficiency of their credit union even further.


Alliance Credit Union serves local communities through six branches in the Greater St. Louis area. It prides itself on providing its members with personal service, convenience, and competitive financial solutions from a professional staff. Alliance offers a wide variety of services but specializes in real estate lending.