Trust the ROI
Eltropy orchestrates growth, optimizes performance, and delivers tangible value for 700+ credit unions and community banks. See how our customers are transforming themselves with the Unified Conversations Platform.
One Conversation
From Application to Underwriting Completed!
100% Happy Staff
Staff Thrive With Smooth Digital Workflows.
The response from our lending team has been overwhelmingly positive. We can complete the entire process from application to underwriting in a single phone call. They love it.
Tyler McCurdy
Lending Program Manager
What if members could file an application and get their loan approved in a single conversation? Guardian Credit Union made it a reality with Eltropy Texting, fully integrated with their existing loan origination system.
This $1.1 billion Alabama credit union was stuck in outdated processes – members juggling emails, portals, and branch visits just to submit documents. “Before, we might as well have been using carrier pigeons,” laughs Tyler McCurdy, Lending Program Manager.
Loan approvals crawled. Staff frustrated. Members waiting.
With Eltropy + Sync1 integration, lenders now text members directly from the loan file, request documents instantly, and communicate with multiple applicants at once, all in a single conversation. Documents uploaded by members are automatically attached to the correct loan file, streamlining workflows and reducing delays.
The results? Faster approvals, happier staff, and a seamless, convenient experience for members, whether in-branch or remotely.
With Eltropy, Guardian CU didn’t just modernize lending, they reinvented it, proving speed, scale, and personal service can coexist effortlessly.
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