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While our team gears up to connect with you, here’s a head start: Explore these handpicked insights to stay ahead.
Safe AI
Safe AI Strategy for Community Financial Institutions
Quick guide to Eltropy’s Safe AI strategy that helps you and your team implement AI in a responsible, secure, and fair manner.
Collections 2.0
Redefining Loan Repayment and Collections with Eltropy + Lexop
Eltropy acquired Lexop, to modernize collections with a member-first approach that marries empathy, efficiency, and recovery.
Texting Compliance
Navigating New FCC Regulations: What CFIs Need to Know
Precise, bite-sized insights from top legal expert to help your institution stay compliant with the latest FCC texting regulations.
Empathetic AI
Ruth: Human Empathy Meets AI Efficiency at TruStone
Customer Proof: TruStone Federal Credit Union implemented AI with “Ruth,” an AI chatbot that blends AI efficiency with empathy.
Power of the One Platform
Trust the ROI
Eltropy orchestrates growth, optimizes performance, and delivers tangible value for 650+ credit unions and community banks. See how our customers are transforming themselves with the Unified Conversations Platform.
Zero Fraud Rate
Eltropy offers a safe and user-friendly banking experience by requiring our members to show their faces during interactions. This simple step has acted as a powerful deterrent, causing fraudsters to abandon their attempts and bail on the call.
20% Faster Lending
Meeting a member on their most comfortable channel of communication is key to a successful lending relationship. Just sending a quick text that says ‘your documents are ready to be signed, please do so at your earliest convenience,’ speeds up the process.
$ 3.7 M Drop in Delinquency
By sending delinquent payment reminders via text messaging with payment links, alltru did a record-breaking drop in delinquency of $3.7 million from December 2023 to March 2024 and are expecting to see these results year after year.
20% Drop in
Delinquency
We’ve done a great job of keeping our delinquency rate low, but without the ability to text our members, that number would’ve gone up. Within the first month, our delinquency rates dropped by 20%
