Presented in Partnership with CUNA Strategic Services

[CSS] A Platform That Works Across Teams

In today’s fast-moving world, every department – whether it’s lending, collections, contact center, or operations – is being asked to do more with less, serve smarter, and move faster. Watch this high-impact session on how Eltropy’s Unified Conversations Platform is empowering credit unions to deliver seamless, secure, and intelligent interactions across the entire member journey.

From AI copilots in the contact center to automated loan follow-ups, video-enabled consultations, and smarter routing – see how your teams can unlock efficiency, boost engagement, and deliver better outcomes with one integrated solution.

Date: Monday, June 23, 2025
Watch On-Demand
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What You’ll Take Away

  • How Eltropy AI-powered platform streamlines member conversations across Text, Voice, Video, Chat, and Email.
  • Practical use cases across lending, collections, contact center, operations, and other departments.
  • Live demo of automation and AI in action.
  • Cost savings and vendor consolidation strategies to optimize budget and resources.
  • Real-world ROI from customers: Reducing call volumes, increasing member satisfaction, accelerating loan conversions, and more.

Meet Our Expert Speakers

Picture of Brad Shafton

Brad Shafton

SVP of IT & Digital

Picture of Saahil Kamath

Saahil Kamath

VP, Product

Picture of Michael Vasquez

Michael Vasquez

Director, Solutions Engineering

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