AI Webinar for Credit Unions and Community Banks

The Most Important Call You’ll Ever Answer: AI Voice

For credit unions and community banks, Voice remains the #1 channel consumers trust most. But traditional phone systems are straining under the weight of higher expectations, tighter budgets, and leaner teams.

That’s why Eltropy AI Voice isn’t just another channel – it’s the most important call your institution can answer.

  • For your consumers: Faster service, 24/7 availability, and conversations that feel personal and supportive.
  • For your staff: Relief from repetitive calls, freeing them to focus on meaningful, higher-value interactions.
  • For your leadership team: Real-time insights, improved efficiency, and measurable ROI.

Join this exclusive session to see how forward-thinking institutions like P1FCU, Cobalt CU, and Credit Union of Texas are transforming everyday calls into efficient, impactful conversations that deliver value for both consumers and employees.

Date: Thursday, October 23, 2025
Time: 12 pm EST / 9 am PST
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Agenda

The State of Consumer Calls Today

How institutions are currently handling calls, where the friction lies, and what consumers expect that traditional systems can’t deliver.

Why AI Voice, Why Now                   

With AI Voice live, what outcomes are these institutions already seeing? Faster service, stronger experiences, and freed-up staff time.

Client Spotlights: Leadership Perspectives

They’ll share candid perspectives on:

  • Their implementation experience with Eltropy as a partner
  • How their teams have felt through the transition
  • Early signals that AI Voice is delivering value to consumers
  • Lessons learned, they’d offer to peers considering the journey

Fireside Chat + Audience Q&A

A guided conversation, with Lisa drawing on her personal relationships with each leader, ensuring the discussion goes deeper into what really mattered most for their institutions.

Sneak Peek: AI Voice 2.0

An exclusive look at what’s coming next: more powerful consumer experiences, enhanced employee tools, and advanced management insights.

Meet Our Expert Speakers

Picture of Lisa Hong

Lisa Hong

Senior Manager, Implementation

Picture of Kendall Swenson

Kendall Swenson

Customer Success Manager

Picture of Heather Klewin

Heather Klewin

Customer Success Manager

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