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AI Purpose Built for
Credit Unions and Community Banks
AI Super Powers for all Stakeholders
Eltropy’s AI suite integrates AI Agent, AI Assistant, and AI Intelligence to provide comprehensive 360-degree enterprise-wide AI capabilities. With this powerful solution, offer 24/7 support to your members and customers, ensuring they receive timely and effective assistance. Meanwhile, employees across all departments benefit from never-before operational efficiency and intelligence. Eltropy AI seamlessly incorporates into all workflows, user interactions, or departments.
Know Your Eltropy AI Suite
AI Agents
Eltropy AI Voice and Digital Agents provide advanced and intuitive support via phone, website, and online banking apps 24/7.
AI Assistants
Instant, precise answers rooted in your document and policies to employees anytime, anywhere.
AI Intelligence
In-depth analytics and insights into all interactions across all channels—chat, text, video, voice, and any third-party phone recordings—in a single dashboard.
Commitment to Safe AI
To mitigate risk, your organization needs AI that goes beyond the basics.
Here’s how Eltropy works to create a responsible reliable solution
Advanced NLP
- A deep understanding of complex customer queries ensures highly relevant results.
Truth-Grounding
- Responses are continuously verified against your knowledge base and reliable sources, preventing misinformation.
Gen AI Guardrails
- Safety rules prevent the suggestion of harmful or inappropriate products or information and guide searchers to the correct items.
Data Security, Anonymization, and Privacy
- Secure storage and encryption of all documents and metadata. Your data is also anonymized and not shared with anyone, i.e., it is not available to other customers or OpenAI. It is also not used to improve OpenAI models or any third-party products or services.
Advanced NLP
Truth-Grounding
Gen AI Guardrails
Data Security, Anonymization, and Privacy
Secure storage and encryption of all documents and metadata. Your data is also anonymized and not shared with anyone, i.e., it is not available to other customers or OpenAI. It is also not used to improve OpenAI models or any third-party products or services.
Understanding Guardrails
AI Guardrails are practices, principles, and technologies that ensure AI systems are developed and used responsibly,
safely, ethically, and in alignment with human values. Implementing AI guardrails is a multi-disciplinary approach and includes
a technological, legal, ethical, and regulatory perspective.
Model Level
- Safety measures during the training and alignment process.
Safety System/Programmable Guardrails
- Filters and tools to prevent erroneous or toxic outputs.
Application Architecture Level
- Design mechanisms like multi-prompting and output similarity comparison.
Product Positioning Layer
- User education on AI limitations, best practices, and usage guidelines.
Model Level
Safety System/Programmable Guardrails
Filters and tools to prevent erroneous or toxic outputs.
Application Architecture Level
Design mechanisms like multi-prompting and output similarity comparison.
Product Positioning Layer
User education on AI limitations, best practices, and usage guidelines.
Unified Data Framework and Data Integrity
Future-Ready with Latest LLM Framework
- Eltropy stays ahead of the curve by continually integrating the latest Large Language Model (LLM) frameworks. This future-ready approach ensures that Credit Unions and Community Banks always benefit from cutting-edge AI advancements without constant updates.
Real-Time Data Learning
- Eltropy’s system scans and learns from your data every few seconds, ensuring the information is always current and accurate in real-time. This continuous learning process keeps the platform responsive and up-to-date, providing reliable and timely insights to your employees, members, and customers.
Unified Data Framework
- Eltropy’s platform is built on a Unified Data Framework that triages three data types: member communications, policies and procedures, and data from core systems. This integration creates the most accurate and compliant knowledge engine, ensuring seamless and informed interactions.
Future-Ready with Latest LLM Framework
Eltropy stays ahead of the curve by continually integrating the latest Large Language Model (LLM) frameworks. This future-ready approach ensures that Credit Unions and Community Banks always benefit from cutting-edge AI advancements without constant updates.
Real-Time Data Learning
Eltropy’s system scans and learns from your data every few seconds, ensuring the information is always current and accurate in real-time. This continuous learning process keeps the platform responsive and up-to-date, providing reliable and timely insights to your employees, members, and customers.
Unified Data Framework
Eltropy’s platform is built on a Unified Data Framework that triages three data types: member communications, policies and procedures, and data from core systems. This integration creates the most accurate and compliant knowledge engine, ensuring seamless and informed interactions.
Integrated AI Tech Stack
Eltropy AI seamlessly integrates with popular core systems, knowledge bases, and contact center platforms. Our AI workflows enhance productivity and service quality within your financial institution. Use our open APIs to connect with any system, ensuring a flexible and comprehensive solution tailored to your CFI.
Experience The AI Impact
to Member Questions
