- Eltropy
- --> AI Assistant
Search Through Everything & Deliver Precise Answers Within Seconds with AI
Ensure that the right information is available to the right person at the right time.
Experience The AI Assistant Impact
Efficient Query Handling
Time to Member Questions
Agent Efficiency
All The AI Assistance You Will Ever Need
Your Personal Knowledge Engine
Delivers instant, accurate, and context-aware responses, cutting through cluttered information overload in seconds with almost no hallucinations, using advanced GenAI technology and hybrid proprietary Retrieval Augmented Generation (RAG) technology.
Customize AI Response
Customizes the responses to match your needs, providing “just in time” information or detailed research on topics such as list view, short summary, default and more.
User-friendly Knowledge Access
Intelligently organizes and retrieves information, ensuring the right information
is available to the right person at the right time.
Multi-Language Support
Helps answer questions multiple in languages, with real-time translation capabilities, enabling you to communicate effectively with members in their preferred language.
Document Drill Downs
Enables you to drill down into documents to explore detailed information effortlessly within the interface.
Star Your Favourites Moments
Promotes continuous learning and engagement by letting you star and revisit your favorite moments of curiosity.
Support Multiple Assistants
Creates assistants for specific use cases
such as branch operations, lending, contact centers, IT help desks, and more, ensuring tailored support for every department.
Supports Multiple Source Pulls
Supports inclusion of existing and new knowledge bases from direct and external knowledge sources in multiple formats such as PDFs, Docs, Websites, and more, to ensure holistic & diverse information access.
AI Guardrails for Safety
Avoid biases and inappropriate information to provide accurate responses and carefully handle sensitive conversations.
AI Assistant for Every Team
Improve Access To Information
- Enable quick, accurate, and context-aware access to critical information on the go, ensuring that your team has the right answers when they need to reduce call handling time.
- Enable staff to provide members with tailored information using the ability to customize their responses.
- Customize your AI Assistants for Collections, Lending, Contact Center, Marketing, Branch, HR, Payments, and more.
Boost Team Efficiency
- Promote continuous learning and engagement with features like Star Your Favorite Curious Moments.
- Reduce onboarding time, improve workflow automation, and seamlessly integrate with existing knowledge bases.
- Make data-driven decisions with detailed analytics and insights into member interactions.
Improve Member Satisfaction
- Ensure consistent and high-quality member interactions with knowledge based assistance and coaching tips, leading to better customer satisfaction.
- Cater to diverse member demographics and ensure clear and effective communication in their preferred language with multi-language support.
Reduce Risks Increase Compliance
- Ensure compliance with policies and regulations during interactions with easy access to critical information and Safe AI Guardrails.
Integrated AI Tech Stack
Eltropy AI seamlessly integrates with popular core systems, knowledge bases, and contact center platforms. Our AI workflows enhance productivity and service quality within your financial institution. Use our open APIs to connect with any system, ensuring a flexible and comprehensive solution tailored to your CFI.
