Ashish Garg, CEO of Eltropy, discusses in this Forbes Technology Council article “How To Begin the Journey To ‘Phygital'” just how an AI-driven digital conversations platform can help CFIs improve operations and impact the bottom line.
He discusses:
- The benefits of going “phygital”
- Four steps to begin the journey
- How evaluating current digital capabilities and identify gaps; training employees; focusing on data and analytics; and articulating goals can help community banks and credit unions to fully embrace the digital age and start the journey towards a systemic, digital + physical communications strategy.
Read the article here: https://www.forbes.com/sites/forbestechcouncil/2023/03/14/how-to-begin-the-journey-to-phygital/?sh=74d01bcc570f
