Say Goodbye to Junk Fees and Hello to Member Empathy
A crucial transformation is on the horizon in the financial sector, particularly for credit unions and community banks. It revolves […]
Blog Articles
The Impact of American Credit Card Debt on Community Financial Institutions
Community financial institutions (CFIs) currently find themselves at the crossroads of change. As America grapples with economic shifts, a concerning
2023 – Year in Review
The year 2023 proved to be an incredible one for team Eltropy – marked by new products, a unified platform,
CFI Struggles: G-19 Report Reveals Credit Card Collection Challenges
The latest G-19 Consumer Credit Report has shed light on an alarming trend in the credit union sector: a rise
Unveiling the Surge in Financial Fraud
2023 was filled with ups and downs for the community financial institution (CFI) space. One thing that was up again,
Driving Loans Through Video
One of the curious effects of the COVID-19 pandemic was a widely overlooked detail about people’s adherence to appointments. As
The Ones That Got Away
Well if that isn’t a captivating subtitle, I don’t know what is. But behind that statement is a real—and in
Surges, Staffing, and Strategy
The pandemic has tested all of us. We’ve all changed our lives, our ways of doing business, the dynamics of
How CFIs are Thriving with Personalized Digital Services?
In the last few years, our way of life and doing business has gone through tremendous changes. Businesses across the
How to Support Past-Due Members During the Holidays
It’s been a challenging year for U.S. consumers with the continued rising costs, piled on with the reality of student
