The Future of Collections: Balancing Empathy and Efficiency for Optimal Results
Jennifer Quinn, Director of Customer Success at Eltropy explores the future of collections and the importance of striking a balance […]
Jennifer Quinn, Director of Customer Success at Eltropy explores the future of collections and the importance of striking a balance […]
Ensure your members can connect and engage with the agent best equipped to help them across all channels – anytime, anywhere.
Hello there! Feeling the heat in the credit union landscape? You’re not alone. Competition is fierce, member expectations are skyrocketing,
Ensure your members can connect and engage with the agent best equipped to help them across all channels – anytime, anywhere.
It was a close call until my wife grabbed the phone from my hand and said, “You dummy, you’re being
As remote work becomes an increasingly prevalent mode of operation, credit unions and community banks face unique challenges in maintaining
Community financial institutions (CFIs) currently find themselves at the crossroads of change. As America grapples with economic shifts, a concerning
The year 2023 proved to be an incredible one for team Eltropy – marked by new products, a unified platform,
2023 was filled with ups and downs for the community financial institution (CFI) space. One thing that was up again,
Generative AI and Icebergs: What do they have in common? The observable effects of Artificial Intelligence are just the tip