WATCH: Customer Conversations with Ruth: The Future of Banking

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In a captivating webinar held on September 21, 2023, Eltropy, in collaboration with Eglin Credit Union, unveiled the future of banking with the groundbreaking Voice Intelligent Virtual Agent (IVA). Attendees had the privilege of witnessing the transformative power of this innovative technology and gaining insights into its real-world applications.

The event commenced with an opening address by Jonny Manousaridis, Eltropy’s Marketing Manager, setting the stage for an enlightening journey into the realm of customer engagement revolution. The spotlight then turned to Eglin Credit Union, where Lisa Hong, Implementation Manager for Eltropy and lead contact for helping Eglin go live with EVA, led a candid conversation with Eglin CU, highlighting their motivations for adopting the Voice IVA and the remarkable impact it has had on their team and member experiences.

The Eglin team then took the stage with a live demonstration of the Voice IVA in action. Attendees witnessed firsthand the seamless integration of AI technology into the banking process, demonstrating how this innovation is changing the way financial institutions engage with their customers.

The interactive Q&A session allowed participants to engage with experts from Eltropy and the Eglin CU team, gaining deeper insights into the technology and its transformative potential.

Experience the Future of Banking: Watch the On-Demand Webinar!

If you missed this groundbreaking webinar or want to revisit the insights shared, you’re in luck! The on-demand recording is now available for you to watch at your convenience. Don’t miss the chance to explore how the Voice IVA is reshaping the future of banking. Watch the webinar now and embark on a journey into the world of digital innovation, customer engagement, and financial transformation.

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