Centric FCU trims down loan application times by 95%
Trimmed down loan approval time with omnichannel digital communication
minutes for applications
Centric saw some of the most significant improvements in their Lending department.
Prior, loan applications were taking around 48 hours to complete from start to finish.
With the addition of Eltropy’s secure links and 1:1 Texting, these applications were shortened by over 95%, to 1 hour and some completed as quick as 10 minutes.
Founded in 1937, Louisiana based Centric Federal Credit Union’s mission is focused on serving the underserved in their communities and helping those members live the best they can. Centric has over $290 Million AUM, 7 branches and over 100 employees.