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Natco CU improves Member Experience with Omnichannel

Enhancing Member Experience & Communication with Texting
Natco CU
50 %
Increase
in utilization
50
Opt-ins
within 5 minutes

From day one, Natco saw a significant increase in their ability to text with their members.

Results

About

Natco Credit Union is the second largest Credit Union in Indiana, serving members of all backgrounds. They are CDFI certified and truly personify having their members at heart and giving back to the community around them, with a 5 star rating from the nation’s leading independent financial institution rating firm every quarter since 2010.

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