Trust the ROI
Eltropy orchestrates growth, optimizes performance, and delivers tangible value for 700+ credit unions and community banks. See how our customers are transforming themselves with the Unified Conversations Platform.
“Eltropy is a forward thinker, and we loved their vision. They’re helping us automate processes and improve the member experience on the back end. We’re truly taking care of our members on a platform that lets us do it efficiently and effectively—and we leave our members saying, wow.”
Buddy Bennett
Chief Operating Officer
What if smarter service didn’t mean more effort?
At Cyprus Credit Union, going digital wasn’t about adding noise – it was about creating clarity. With Eltropy’s One Platform, they unified text, chat, video, and voice – meeting members wherever they are, however they want.
That shift didn’t just streamline service. It transformed it.
Now, members get the help they need faster, on their terms. Behind the scenes, Cyprus CU’s teams are synced up like never before – especially during a major core conversion, where Eltropy’s seamless integrations helped make the transition smooth and member-friendly.
Automated texts reduced inbound volume. Lenders and collection teams reached members quickly. And the contact center? Empowered to go from reactive to proactive, with real-time conversations and smarter engagement.
Eltropy wasn’t just a solution for Cyprus CU, it was a strategic ally, anticipating what’s next. Today, they’re not just connected – they’re future-ready, agile, and positioned to lead with confidence.
Watch this Case Study
