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Rivermark Community Credit Union Thrives During Pandemic with Video Banking

In September of 2020, Rivermark did a soft launch of Eltropy’s Video Banking solution. With a welcoming response from its members and high engagement rates, Rivermark was able to pivot quickly and get through the entire pandemic without closing any branches.

“We are getting members calling in day after day, week after week.”

Annie Her, Video Solutions Assistant Manager, Rivermark CCU


Serving a fifteen-county area in Oregon and southern Washington, Rivermark Community Credit Union is one of the 10 largest credit unions in the state of Oregon.