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Eltropy orchestrates growth, optimizes performance, and delivers tangible value for 600+ credit unions and community banks. See how our customers are transforming themselves with the Unified Conversations Platform.
“The moment we sent out the first campaign, we started taking payments right away. It was just amazing. The receptivity from the member base was automatic. It’s not embarrassing, members just click here, they execute the transaction, and it’s done.”
Anthony Mero
Chief Executive Officer
“When you see the numbers out of the gate in the first month, you realize how much of a difference it makes. Eltropy allows us to handle the low-hanging fruit while our team focuses on more complex transactions,” said Anthony Mero.
For The Atlantic FCU, collections used to be a manual, time-consuming process – limited staff, endless phone calls, and frustrating inefficiencies. With a small team of just two people managing delinquencies, scaling was nearly impossible, and members were stuck navigating inconvenient business-hour calls.
Eltropy proved to be a game-changer. By automating outreach through text and email, The Atlantic FCU empowered members to manage payments on their own time – no stress, no friction. Payment links embedded in Texts/Emails made transactions instant, while seamless integration with the credit union’s core system ensured smooth operations.
From day one, payments started rolling in effortlessly, proving that smart automation isn’t just the future—it’s the key to stress-free, high-impact collections. Now, The Atlantic FCU is expanding Eltropy’s use across more loan portfolios, confident that the future of collections is faster, easier, and member-friendly.
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