TruWest Credit Union started their journey with Eltropy at the end of 2021, utilizing Text messaging, chat, and Video Banking to enhance their digital banking experience. The TruWest team selected Eltropy because of the ease and intuitiveness of the platform.
“It seemed so simple and intuitive to use! All the steps made sense. We had an easy time envisioning how it would integrate with our other platforms and improve our member service experience,” said Iwona Leatherberry, Digital Banking Manager for TruWest.