We’ve done a great job of keeping our delinquency rate low, but without the ability to text our members, that number would’ve gone up
Sean ManionVP of Lending APL Federal Credit Union
As soon as we started using Text with Eltropy, we saw an immediate difference in our response rates. We have such high volumes of collections, and the bottom line is that people are more likely to respond to Text.
Leticia AmadoVP of Collections Hughes FCU
Our members would almost never pick up our collections calls but opened up their hearts on Text.
Shawn SpratteVP of Collections Canvas Credit Union
When we do get them on the phone and give them some information and they say, “Can you just text it to me?” we’ve had to say no, we can’t – until now
Amanda PackAccounts Control Manager Safe Federal Credit Union
Using Eltropy texting for our Collections and Recovery departments, we're collecting way more than ever before in our history!
Lisa WeinsteinVP of Member Relationship Product Management at Virginia Credit Union.
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35+ CFI Specific Integrations
What we can achieve for your Credit Union
Lesser rate of Delinquency
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%
Increase in Savings
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Reduced call volumes on loan applications
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