Communicate, Alert and Inform members in channel of their choice

Lending happens faster and safer with Text Messaging integrated with your favorite LOS.

Why Text Messaging?

Faster and Efficient

Why Eltropy?

Secure & Compliant

FI Grade Security and Compliance

Integrated

Pre-Integrated with most popular LOS

Omni-Texting

Texting is just a start. Go Omnichannel with Eltropy.

Integrated

Eltropy is integrated with many Loan Origination Systems like MeridanLink & ICE Mortgage Tech Encompass. 

 

Secure Chat

Escalate from Text to Secure Chat to securely exchange documents with members without having to revert to email and fax.

Video Meetings

Add ad-hoc or scheduled video meeting for empathetic interactions with members getting loans for first time. With no download and simple UI, member can seamlessly join the video meeting right from the browser without any downloads

CoBrowsing and Application Sharing

Guide the members to fill out web-forms and application sharing to help with documents. This white glove guidance wows the members and saves you days and week in closing loans

“Eltropy help us streamline the loan process and get those documents we needed a lot faster”

Alison Duffin

Alison Duffin

Marketing Manager

The Challenge

Auto loans were taking several weeks to process, with the top reason being missing paperwork. This long process led to frustration and even abandonment of loan applications.

Eltropy Solution

Implemented secure document collection via secure links sent over Text Messaging to improve response rate and click-through rates.

44x

Response Rate

33 mins

avg. time to collect documents

Eltropy Acquires POPi/o, Powering Credit Unions with End-to-End Digital Communications Platform

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