Enterprise
Video Banking Solution
Deliver any service to any customer, no matter where they are.
Be available anywhere anytime with Eltropy + POPi/o video banking features.
Your Pain Points, Resolved.
Enterprise-wide
Made for YOUR financial Institution
Contact Center
Make Support Efficient & Effective
In-Branch
Do more with less.
Made for YOUR financial Institution
Lending & Collections
Expedite Lending with Video Banking
POPbranch
With a host of collaborative features, consumers can use immersive video rooms to efficiently open accounts, apply for loans, and much more.
Digital + Video:
The Best of Both Worlds
POPcopilot
By accompanying phone calls with dual-cursor cobrowse sessions, you give your agents the ability to walk consumers through webpages and ensure that they find what they’re looking for.
POPexpert
Drive your most important revenue-generating services—like processing loans and opening new accounts—through convenient digital channels, allowing you to move beyond the branch and serve consumers when and where they prefer.
POPwelcome
Give your consumers the most efficient and comprehensive solution available. Interactions can begin with chat, audio, or video allowing users to quickly find the level of service appropriate for their needs.
POPtext
Powered by Eltropy’s most powerful, secure and compliant Texting platform, it provides the most convenient and direct form of engagement to consumers.
Seamlessly Integrate with a Range of IT Systems
The Eltropy + POPi/o platform plays well with others. We offer integrations for AI assistants, meeting scheduling, document scanning, and more. And with our web and mobile software development kits, Our engagements can begin easily from your website or mobile app. By offering broad compatibility and a range of integrations, we can help you provide satisfying, personalized interactions and maximize revenue-generating services.
Additional Digital Communication Features
Empower commissioned notaries to notarize electronic documents entirely online, bypassing the requirement for notarizations to take place in person–but without compromising on security with POPnotary.
Offer consumers the true convenience of mobile banking: fast and reliable access to their funds, without the hindrance of visiting a branch or waiting for a hold with teller-assisted Video Check Deposit (VCD).
Confirm user identities from anywhere. Provide secure consumer engagements by confirming identities with Knowledge-Based Authentication (KBA). Typically used in conjunction with our enhanced ID scan.
Prevent fraud and identity theft. POPverify includes two key components: Enhanced ID scan and dynamic Knowledge-Based Authentication (KBA). With these convenient features, you can serve consumers with ease and confidence.
Eltropy’s Payments via text using a secure link provides a new level of convenience for consumers. Text-to-pay is fast, safe, and can effectively reduce costs associated with collections.
Enhance the user experience and prevent lost opportunities. Drive revenue-generating services and document signing events with the implementation of an effective appointment scheduling solution.
Serve Members Better
with Video Banking
