MARKETING SOLUTION

Marketing That Reaches Consumers, & Brings Them Back

More consumers. Stronger pipelines. A reputation worth talking about. Eltropy gives credit unions and community banks marketing teams the channel consumers respond to; and the intelligence to reach the right ones, right when it counts.

ELTROPY AGENTIC AI

Eltropy Is The Industry's First Agentic AI Platform

AI that doesn’t just answer consumer questions. It acts, executes, and resolves, turning every conversation into a completed outcome across credit union and community bank operations.

MEASURABLE IMPACT

Don’t Take Our Word For It

of conversations handled by AI
10 %
Faster member authentication
100 %

WHAT IS IT

Every Interaction Covered

Most platforms stop at the conversation. Eltropy goes further, three connected layers where agentic AI resolves, human agents connect, and leadership sees everything.

Campaigns That Get Opened, and
Acted On

More opens. More responses. More conversions. Text is the channel consumers act on; and RCS (Beta) arrives branded, verified, impossible to fake. Compliance built in, so you move fast, risk-free.

Explore Text Messaging →

Explore Rich Communication Services (RCS) →

Turn Every Outreach Into a
Deeper Relationship

A text campaign gets the conversation started. An appointment takes it further. Each touchpoint builds on the last, so consumers don’t just respond to your campaigns, they show up, engage, and stay.

Explore Text Messaging →

Explore Appointment Management →

The Moment a Loan Funds Is Your Best Marketing Moment

When a loan funds and trust peaks, Eltropy fires automatically, keeping you present at exactly the right moment, hands-free.

Explore Text Messaging →

Explore LOS integrations →

Turn Great Service Into Public Reputation

Your happiest consumers never review you, because no one asks. Automated text review requests at LOS milestones turn everyday great service into the Google ratings that win consumers before they walk in.

Explore Reputation Management →

Hear What Consumers Are Actually Telling You

Eltropy AI transcribes and analyzes 99% of interactions across every channel, surfacing the topics, intent, and life-event signals consumers express, and what needs follow-up. You learn what consumers care about from what they said, not what you assumed.

Explore Conversational Intelligence →

A GLIMPSE

What Institutions Like Yours Are Saying

Text Messaging

Driving Loan Applications by Improving Member Marketing

“Our lead generation for our loans is stronger than it’s ever been before. In fact, we’ve had to expand and build out two teams to meet the demand.”
Robert Black
VP of Digital Marketing, Arkansas Federal Credit Union
Member service representative
Text Messaging

Winning Over Large Banks with Faster, Smarter Texting

"In today's fast-paced world, email is no longer the primary means of communication. People rely on Text Messages for instant connectivity. Embracing Eltropy was a natural progression for us as a credit union, allowing us to advance confidently on our technology journey."
Ken Barr
Director of Marketing, We Florida Financial
AI voice agent
Reputation Management

Turning Smiles into Stars

“Our branches were previously receiving online reviews in the 2 to 2.5 out of 5 range. From February to August, those same branches now boast ratings of 3.3 and above.”
Tyler Murschel
Digital Marketing Manager, Hughes Federal Credit Union
Member using mobile banking

OUTCOMES

Results That Matter

01

More Consumers Acquired, Because Your Message Gets Through

Land on the channel consumers actually use, and more of the right people see, respond, and join.

02

Consumers Who Stay Because They Feel the Relationship

Automated touchpoints at the right moments keep you present long after the sale, so consumers stay and loyalty builds.

03

Your Happiest Consumers Become Your Best Marketing

Capturing satisfaction at peak moments turns great service into the Google ratings that bring new consumers in.

04

Every Campaign Informed by What Consumers Actually Said

Every outreach decision is grounded in what consumers raise, respond to, and are ready for. Real signal, not assumptions.

USE CASES

Your Biggest Marketing Moments, Covered

Real campaigns and consumer interactions your marketing team manages every day, running smarter, more personally, and with measurable outcomes.

Discover all use cases →

Eltropy rotating selector

Why Eltropy + AI

AI is only as strong as
the system behind it.

Anyone can build agents. Very few have the data, context, and trust to make them work. Eltropy already operates at the center of your institution, handling conversations, integrating systems, and managing workflows.

Powering millions
of Conversations
Integrated across
your systems
Serving all teams
and departments
Leading Human x AI Conversations
And we’re leading the shift to Human × AI, defining how people and AI work together in real financial institutions, not in isolation.

Deep Integrations

Connected to the Systems You Already Rely on

50+ Integrations, One Platform.

Milestone triggers from your LOS, consumer data from your core, and contact records from your CRM all connect to Eltropy, so campaigns fire at the right moment without manual exports. All connected, no rip-and-replace. 

Connected to your entire stack

− Core
+ LOS
+ Digital Banking
+ Contact Center
+ Collections
+ and More
Symitar Corelation Fiserv DNA FIS Finastra Sharetec CUProdigy Fiserv.Portico Jack Henry
Origence Fiserv.LoanConcierge MeridianLink Consumer Temenos LOS Encompass MeridianLink.Portal WithClutch Sync1 Systems
Alkami Candescent Visifi Q2 Lumin Digital CUAnswers APITURE Access Softek Mahalo Banking
NICE Genesys Storm 8x8 Five9
Temenos.Collections Akuvo MeridianLink Collect

50+

Pre-built integrations

All Major

Core systems supported

Open APIs

Connect anything else

DESKTOP APP

No Browser.
No Dropped Calls.
No Missed Notifications.

The full Eltropy platform, now native to Windows. Notifications that surface, hardware that just works, performance that doesn’t depend on your browser.

Explore Desktop App →

THE NEXT ERA OF COMMUNITY BANKING

Make Your Institution the One Consumers Always Come Back To

See how Eltropy helps credit union and community bank marketing teams reach more consumers, deepen relationships, and build a reputation worth talking about.

Get Started Today

Events & Webinars

Meet Us In Person

Connect at Live Events

Connect with Credit Unions and Community Banks across North America and see what’s possible on one Agentic AI platform.

Find Your Event →

Live & On-Demand Webinars

Broaden your knowledge by registering for live and on demand Eltropy webinars.

Webinars →

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Enhanced PDF Viewing and Smarter Dictation in AI Assistants

October  2025

AI Assistants now offer a better user experience with scrollable PDF viewing (no more page-by-page clicking), expanded AI notes that display in one screen, language translation labels showing the original language at a glance, and smarter dictation that appends input instead of replacing existing text.

These updates make daily workflows smoother, more intuitive, and more efficient for staff relying on AI-powered support.

Zendesk link here

Eltropy AI Certification

Texting Strategy Playbook for
Credit Union Leaders

Eltropy Networking Dinner
at Temenos Regional Forum 2025

THURSDAY, 29 MAY 2025

Eltropy Networking Dinner
at Temenos Regional Forum 2025

WEDNESDAY, 28 MAY 2025

Claim Your AI Certificate!

Let's Talk