- Engineering
Utkarsh Shankar
Product Manager
Our new Desktop App empowers credit unions and community banks with a distraction-free, high-performance workspace that eliminates browser crashes, boosts responsiveness, and powers seamless engagement that keeps every conversation moving without a hitch.
Weeks-long loan cycles are out. Credit unions can now fast-track approvals with real-time messaging, out-of-the-box integrations, and automation that clears bottlenecks, cutting through the noise to deliver speed, precision, and a better service experience at scale.
Generative AI is opening new doors for credit unions to serve members better, operate more efficiently, and stay competitive in a digital world moving at breakneck speed. To help you navigate this transformation, we’re extending bite-sized insights on what it truly means for you and your community.
Our Collections 2.0 is a people-first debt repayment and collections stack that empowers credit unions and community banks to collect faster and build stronger relationships through empathetic outreach, self-serve flexible payments, intelligent AI workflows, and data-driven insights.
Our new Desktop App empowers credit unions and community banks with a distraction-free, high-performance workspace that eliminates browser crashes, boosts responsiveness, and powers seamless engagement that keeps every conversation moving without a hitch.
Recent highlights
Generative AI isn’t the future; it’s already transforming how credit unions engage, support, and grow. From 24/7 assistants to multilingual support and hyper-personalized interactions, this guide breaks down five game-changing ways AI is helping CFIs scale smarter, serve faster, and keep the human touch at the heart of every interaction.
The most competitive CFIs aren’t choosing between digital and in-branch, they’re combining both to deliver smarter, faster, more human service. This blueprint shows how you can easily transition to a high-impact Phygital (Physical + Digital) strategy that maximizes efficiency, strengthens connections, and turns hybrid experiences into your greatest advantage.
With 85% of members preferring Text over Calls, forward-thinking credit unions are turning staffing challenges into a strategic advantage. By embracing digital channels, automating routine tasks with AI, and upskilling lean teams, they are delivering faster service, reducing costs, and building future-ready call centers that do more with less.
Video banking is becoming a strategic force multiplier for credit unions and community banks, helping them prevent fraud, serve beyond the branch, and operate more efficiently with leaner teams. By enabling secure, face-to-face digital interactions, forward-thinking institutions are scaling smarter, staying personal, and delivering real-time, human service in a digital-first world.
Generative AI is opening new doors for credit unions to serve members better, operate more efficiently, and stay competitive in a digital world moving at breakneck speed. To help you navigate this transformation, we’re extending bite-sized insights on what it truly means for you and your community.
Generative AI is opening new doors for credit unions to serve members better, operate more efficiently, and stay competitive in a digital world moving at breakneck speed. To help you navigate this transformation, we’re extending bite-sized insights on what it truly means for you and your community.
Generative AI is opening new doors for credit unions to serve members better, operate more efficiently, and stay competitive in a digital world moving at breakneck speed. To help you navigate this transformation, we’re extending bite-sized insights on what it truly means for you and your community.
Our Collections 2.0 is a people-first debt repayment and collections stack that empowers credit unions and community banks to collect faster and build stronger relationships through empathetic outreach, self-serve flexible payments, intelligent AI workflows, and data-driven insights.
Our new Desktop App empowers credit unions and community banks with a distraction-free, high-performance workspace that eliminates browser crashes, boosts responsiveness, and powers seamless engagement that keeps every conversation moving without a hitch.
Weeks-long loan cycles are out. Credit unions can now fast-track approvals with real-time messaging, out-of-the-box integrations, and automation that clears bottlenecks, cutting through the noise to deliver speed, precision, and a better service experience at scale.
Generative AI isn’t the future; it’s already transforming how credit unions engage, support, and grow. From 24/7 assistants to multilingual support and hyper-personalized interactions, this guide breaks down five game-changing ways AI is helping CFIs scale smarter, serve faster, and keep the human touch at the heart of every interaction.
The most competitive CFIs aren’t choosing between digital and in-branch, they’re combining both to deliver smarter, faster, more human service. This blueprint shows how you can easily transition to a high-impact Phygital (Physical + Digital) strategy that maximizes efficiency, strengthens connections, and turns hybrid experiences into your greatest advantage.
With 85% of members preferring Text over Calls, forward-thinking credit unions are turning staffing challenges into a strategic advantage. By embracing digital channels, automating routine tasks with AI, and upskilling lean teams, they are delivering faster service, reducing costs, and building future-ready call centers that do more with less.
Video banking is becoming a strategic force multiplier for credit unions and community banks, helping them prevent fraud, serve beyond the branch, and operate more efficiently with leaner teams. By enabling secure, face-to-face digital interactions, forward-thinking institutions are scaling smarter, staying personal, and delivering real-time, human service in a digital-first world.
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