3:00 pm

4:00 pm – 5:30 pm

Workshop: Gamifying Financial Health

Innovative approaches to helping members save, invest, and engage using gamification and behavioral science.

4:00 pm – 5:30 pm

Workshop: Build Your Own AI Bot. Master Eltropy’s AI Tools for Everyday Efficiency

Get hands-on experience with Eltropy’s AI tools for smarter engagement and automation. Walk away with an official AI Certification.

4:00 pm – 5:30 pm

Speed Dating with Eltropy Products

Discover all of Eltropy’s solutions in this unique and fast-paced session! Rotate through product stations for quick, focused overviews, and learn how each offering can add value to your institution.

6:00 pm onwards

The AI-First Contact Center: From Reactive to Proactive Engagement

Redefining engagement through predictive AI, real-time problem-solving, and spotlighting top CU clients.

Scaling Deposits and Lending

Insights from CFIs who have successfully grown deposits with and improved member satisfaction with foolproof strategies to boost engagement including effective approaches to activate and retain indirect members.

How AI capabilities are transforming real-world member communication and operational workflows.

Breakouts

Right-Sizing Branches with Video Banking and Digital Tools

How to balance physical and digital member experiences for operational efficiency.

The Power of Unified Communications

See a live demo of Eltropy’s Text, Chat, Voice, and Video platform.

Birds of a Feather 

Join peers for open, focused discussions on challenges and opportunities in Collections, Fraud Prevention, Lending, and Engagement.

Explore the Beautiful San Francisco: Curated Experiences with Team Eltropy

Choose the activity of your choice including mixology, evening sailing on the bay, Golden Gate biking excursions, and much more.

A look at the upcoming innovations, features, and tools to transform your operations.

M&A Connect: Seamless Communication During Mergers

How to ensure smooth transitions and unified operations for growing institutions.

Fighting Fraud

AI-driven tools and strategies to identify and prevent fraud in real time.

All About Marketing, Texting, and Texting Compliance

Explore best practices for member outreach while staying compliant with texting regulations.

Customer Story Sprints

Rapid-fire 20-minute presentations where Credit Unions and Community Banks share success stories. Audience voting will determine the winner for the most innovative solution.

Eltropy’s Famous Bollywood Nights – With A New Flavor

Enjoy an electrifying evening of music, dancing, and vibrant entertainment infused with a new twist!

Unlock the power of AI with this hands-on certification workshop. Dive into foundational skills like prompt engineering, explore real-world applications across industries, and learn how to integrate AI-driven solutions into your workflow.

Discover all of Eltropy’s solutions in this unique and fast-paced session! Rotate through product stations for quick, focused overviews, and learn how each offering can add value to your institution.